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Loans Held for Investment -Narrative (Details)
9 Months Ended 12 Months Ended
Sep. 30, 2024
USD ($)
Dec. 31, 2024
USD ($)
payment
Dec. 31, 2023
USD ($)
Finance Receivable Transferred To Held For Sale [Line Items]      
Percent of private loans indexed to LIBOR or SOFR   23.00% 33.00%
Estimated weighted average life of student loans   5 years 7 months 6 days 5 years
Maximum amount of forbearance granted   12 months  
Period of positive payment performance required by a borrower between successive grants of forbearance   12 months  
Number of payments required by a borrower between successive grants of forbearance | payment   12  
Period that delinquent borrowers can participate in certain short-term interest-only payment alternatives, option one   12 months  
Period that delinquent borrowers can participate in certain short-term interest-only payment alternatives, option two   5 years  
Interest rate reduction   2.00%  
Period of loans past due that have accrued interest   90 days 90 days
Loans in nonaccrual status   $ 0 $ 0
Percentage of loans concentrated in major states   43.80% 43.50%
Percentage of aggregate outstanding loans held for investment   5.00%  
Credit Cards      
Finance Receivable Transferred To Held For Sale [Line Items]      
Gain (loss) on sale of financing receivable $ (8,000,000)   $ (4,000,000)
Private Education Loans      
Finance Receivable Transferred To Held For Sale [Line Items]      
Ninety or more days delinquent   $ 142,000,000 151,000,000
Loans pledged to borrower in custody   2,300,000,000 1,400,000,000
FFELP Loans      
Finance Receivable Transferred To Held For Sale [Line Items]      
Charge-off   $ 8,000,000  
Ninety or more days delinquent     $ 45,000,000
Maximum      
Finance Receivable Transferred To Held For Sale [Line Items]      
Increments in which forbearance is granted   2 months  
Interest rate offered to borrowers facing financial difficulty   8.00%  
Interest rate offered to borrowers facing financial difficulty, duration   4 years  
Minimum      
Finance Receivable Transferred To Held For Sale [Line Items]      
Increments in which forbearance is granted   1 month  
Interest rate offered to borrowers facing financial difficulty   2.00%  
Interest rate offered to borrowers facing financial difficulty, duration   2 years