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Allowance for Credit Losses -Narrative (Details)
3 Months Ended 12 Months Ended
Dec. 31, 2023
USD ($)
Sep. 30, 2023
USD ($)
Jun. 30, 2023
USD ($)
Mar. 31, 2023
USD ($)
Dec. 31, 2022
USD ($)
Sep. 30, 2022
USD ($)
Jun. 30, 2022
USD ($)
Mar. 31, 2022
USD ($)
Dec. 31, 2023
USD ($)
payment
Dec. 31, 2022
USD ($)
Jul. 01, 2006
Schedule Of Allowance For Credit Losses And Recorded Investment In Financing Receivables Table [Line Items]                      
Expense (reversal) financial receivable and off-balance sheet $ 15,599,000 $ 198,023,000 $ 17,729,000 $ 114,112,000 $ 297,260,000 $ 207,598,000 $ 30,545,000 $ 98,050,000 $ 345,000,000 $ 633,000,000  
Criteria for loans to be considered as nonperforming (greater than)                 90 days    
Tier 1 of government guarantee (at least) 97.00%               97.00%   97.00%
Maximum amount of forbearance granted                 12 months    
Number of monthly payments required by a borrower between successive grants of forbearance | payment                 12    
Threshold period for payment default                 60 days    
Period of loans past due that have accrued interest                 90 days 90 days  
Monthly payment that is smaller than the interest accrued on the loan in that month                 $ 25    
Private Education Loans                      
Schedule Of Allowance For Credit Losses And Recorded Investment In Financing Receivables Table [Line Items]                      
Loans sold                 $ 3,150,000,000 $ 3,340,000,000  
Threshold period when delinquent loans are written off                 120 days    
FFELP Loans                      
Schedule Of Allowance For Credit Losses And Recorded Investment In Financing Receivables Table [Line Items]                      
Percentage of FFELP loans insured and guaranteed (at least)                 97.00%    
Maximum                      
Schedule Of Allowance For Credit Losses And Recorded Investment In Financing Receivables Table [Line Items]                      
Interest rate offered to borrowers facing financial difficulty 8.00%               8.00%    
Increments in which forbearance is granted                 2 months    
Minimum                      
Schedule Of Allowance For Credit Losses And Recorded Investment In Financing Receivables Table [Line Items]                      
Interest rate offered to borrowers facing financial difficulty 2.00%               2.00%    
Increments in which forbearance is granted                 1 month