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Allowance for Credit Losses - Allowance and Recorded Investments in Loans (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Allowance for Credit Losses      
Beginning Balance $ 1,165,335 $ 1,361,723 $ 441,912
Transfer from unfunded commitment liability 344,310 301,655 320,808
Provision for current period 413,535 (232,708) 190,898
Loan sale reduction to provision (174,231) (66,460) (204,709)
Loans transferred to held-for-sale 2,372 1,887 205,669
Total provisions 236,932 (297,281) (219,480)
Net charge-offs      
Charge-offs (431,244) (230,268) (245,043)
Recoveries 41,742 29,506 29,007
Net charge-offs (389,502) (200,762) (216,036)
Loan sales     (108,534)
Ending Balance 1,357,075 1,165,335 1,361,723
Allowance [Abstract]      
Ending balance: individually evaluated for impairment   47,712 104,265
Ending balance: collectively evaluated for impairment 1,357,075 1,117,623 1,257,458
Loans [Abstract]      
Ending balance: individually evaluated for impairment   1,057,665 1,274,590
Ending balance: collectively evaluated for impairment 20,912,738 20,379,428 19,204,578
Accrued interest to be capitalized      
Ending balance: individually evaluated for impairment   0 0
Ending balance: collectively evaluated for impairment 936,837 947,391 973,201
Private Education Loan provision for credit losses, other impacts 909 1,144 (691)
Provisions for credit losses reported in consolidated statements of income 633,453 (32,957) 93,133
Adjustments      
Allowance for Credit Losses      
Beginning Balance   1,143,053  
Net charge-offs      
Ending Balance     1,143,053
Remaining Adjusted Transition Amounts to be Phased-In      
Allowance for Credit Losses      
Beginning Balance     1,584,965
FFELP Loans      
Allowance for Credit Losses      
Beginning Balance 4,077 4,378 1,633
Transfer from unfunded commitment liability 0 0 0
Provision for current period (20) 20 412
Loan sale reduction to provision 0 0 0
Loans transferred to held-for-sale 0 0 0
Total provisions (20) 20 412
Net charge-offs      
Charge-offs (613) (321) (519)
Recoveries 0 0 0
Net charge-offs (613) (321) (519)
Loan sales     0
Ending Balance 3,444 4,077 4,378
Allowance [Abstract]      
Ending balance: individually evaluated for impairment   0 0
Ending balance: collectively evaluated for impairment 3,444 4,077 4,378
Loans [Abstract]      
Ending balance: individually evaluated for impairment   0 0
Ending balance: collectively evaluated for impairment 609,050 695,216 737,593
Accrued interest to be capitalized      
Ending balance: individually evaluated for impairment   0 0
Ending balance: collectively evaluated for impairment $ 0 $ 0 $ 0
Net charge-offs as a percentage of average loans in repayment (annualized) 0.12% 0.06% 0.09%
Allowance as a percentage of the ending total loan balance and accrued interest to be capitalized 0.57% 0.59% 0.59%
Allowance as a percentage of the ending loans in repayment 0.76% 0.74% 0.76%
Allowance coverage of net charge-offs 5.62 12.70 8.44
Ending total loans, gross $ 609,050 $ 695,216 $ 737,593
Average loans in repayment 517,139 545,689 549,584
Ending loans in repayment 453,915 553,980 573,361
Accrued interest to be capitalized on loans in repayment 0 0 0
Private Education Loan provision for credit losses, other impacts (20) 20 412
FFELP Loans | Adjustments      
Allowance for Credit Losses      
Beginning Balance   2,852  
Net charge-offs      
Ending Balance     2,852
FFELP Loans | Remaining Adjusted Transition Amounts to be Phased-In      
Allowance for Credit Losses      
Beginning Balance     4,485
Private Education Loans      
Allowance for Credit Losses      
Beginning Balance 1,158,977 1,355,844 374,300
Transfer from unfunded commitment liability 344,310 301,655 320,808
Provision for current period 410,254 (233,852) 148,673
Loan sale reduction to provision (174,231) (66,460) (161,793)
Loans transferred to held-for-sale 0 1,887 205,669
Total provisions 236,023 (298,425) (218,789)
Net charge-offs      
Charge-offs (427,416) (229,591) (205,326)
Recoveries 41,737 29,494 24,021
Net charge-offs (385,679) (200,097) (181,305)
Loan sales     0
Ending Balance 1,353,631 1,158,977 1,355,844
Allowance [Abstract]      
Ending balance: individually evaluated for impairment   47,712 104,265
Ending balance: collectively evaluated for impairment 1,353,631 1,111,265 1,251,579
Loans [Abstract]      
Ending balance: individually evaluated for impairment   1,057,665 1,274,590
Ending balance: collectively evaluated for impairment 20,303,688 19,659,198 18,454,747
Accrued interest to be capitalized      
Ending balance: individually evaluated for impairment   0 0
Ending balance: collectively evaluated for impairment $ 936,837 $ 947,391 $ 973,201
Net charge-offs as a percentage of average loans in repayment (annualized) 2.55% 1.33% 1.17%
Allowance as a percentage of the ending total loan balance and accrued interest to be capitalized 6.37% 5.35% 6.55%
Allowance as a percentage of the ending loans in repayment 8.76% 7.32% 9.28%
Allowance coverage of net charge-offs 3.51 5.79 7.48
Ending total loans, gross $ 20,303,688 $ 20,716,863 $ 19,729,337
Average loans in repayment 15,103,123 15,019,869 15,518,851
Ending loans in repayment 15,129,550 15,511,212 14,304,821
Accrued interest to be capitalized on loans in repayment 324,384 312,537 308,655
Provisions for loan losses 236,023 (298,425) (218,789)
Provisions for unfunded loan commitments 396,521 264,324 312,613
Total Private Education Loan provisions for credit losses 632,544 (34,101) 93,824
Private Education Loans | Adjustments      
Allowance for Credit Losses      
Beginning Balance   1,060,830  
Net charge-offs      
Ending Balance     1,060,830
Private Education Loans | Remaining Adjusted Transition Amounts to be Phased-In      
Allowance for Credit Losses      
Beginning Balance     1,435,130
Personal Loans      
Allowance for Credit Losses      
Beginning Balance   0 65,877
Transfer from unfunded commitment liability     0
Provision for current period     40,485
Loan sale reduction to provision     (42,916)
Loans transferred to held-for-sale     0
Total provisions     (2,431)
Net charge-offs      
Charge-offs     (39,079)
Recoveries     4,984
Net charge-offs     (34,095)
Loan sales     (108,534)
Ending Balance     0
Allowance [Abstract]      
Ending balance: individually evaluated for impairment     0
Ending balance: collectively evaluated for impairment     0
Loans [Abstract]      
Ending balance: individually evaluated for impairment     0
Ending balance: collectively evaluated for impairment     0
Accrued interest to be capitalized      
Ending balance: individually evaluated for impairment     0
Ending balance: collectively evaluated for impairment     $ 0
Net charge-offs as a percentage of average loans in repayment (annualized)     0.00%
Allowance as a percentage of the ending total loan balance and accrued interest to be capitalized     0.00%
Allowance as a percentage of the ending loans in repayment     0.00%
Allowance coverage of net charge-offs     0
Ending total loans, gross     $ 0
Average loans in repayment     0
Ending loans in repayment     0
Accrued interest to be capitalized on loans in repayment     0
Private Education Loan provision for credit losses, other impacts     (2,431)
Personal Loans | Adjustments      
Allowance for Credit Losses      
Beginning Balance   79,183  
Net charge-offs      
Ending Balance     79,183
Personal Loans | Remaining Adjusted Transition Amounts to be Phased-In      
Allowance for Credit Losses      
Beginning Balance     145,060
Credit Cards      
Allowance for Credit Losses      
Beginning Balance 2,281 1,501 102
Transfer from unfunded commitment liability 0 0 0
Provision for current period 3,301 1,124 1,328
Loan sale reduction to provision 0 0 0
Loans transferred to held-for-sale 2,372 0 0
Total provisions 929 1,124 1,328
Net charge-offs      
Charge-offs (3,215) (356) (119)
Recoveries 5 12 2
Net charge-offs (3,210) (344) (117)
Loan sales     0
Ending Balance 0 2,281 1,501
Allowance [Abstract]      
Ending balance: individually evaluated for impairment   0 0
Ending balance: collectively evaluated for impairment 0 2,281 1,501
Loans [Abstract]      
Ending balance: individually evaluated for impairment   0 0
Ending balance: collectively evaluated for impairment 0 25,014 12,238
Accrued interest to be capitalized      
Ending balance: individually evaluated for impairment   0 0
Ending balance: collectively evaluated for impairment $ 0 $ 0 $ 0
Net charge-offs as a percentage of average loans in repayment (annualized) 0.00% 2.24% 1.26%
Allowance as a percentage of the ending total loan balance and accrued interest to be capitalized 0.00% 9.12% 12.27%
Allowance as a percentage of the ending loans in repayment 0.00% 9.12% 12.27%
Allowance coverage of net charge-offs 0 6.63 12.83
Ending total loans, gross $ 0 $ 25,014 $ 12,238
Average loans in repayment 0 15,343 9,286
Ending loans in repayment 0 25,014 12,238
Accrued interest to be capitalized on loans in repayment 0 0 0
Private Education Loan provision for credit losses, other impacts $ 929 1,124 1,328
Credit Cards | Adjustments      
Allowance for Credit Losses      
Beginning Balance   $ 188  
Net charge-offs      
Ending Balance     188
Credit Cards | Remaining Adjusted Transition Amounts to be Phased-In      
Allowance for Credit Losses      
Beginning Balance     $ 290