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Allowance for Credit Losses - Loan Portfolio Stratified by Key Credit Quality Indicators (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2022
Sep. 30, 2021
Sep. 30, 2022
Sep. 30, 2021
Dec. 31, 2021
% of Balance          
Current period gross charge-offs, total $ (111,559) $ (56,225) $ (302,624) $ (161,569)  
Current period recoveries, total 11,402 7,305 30,415 21,987  
Net charge-offs (100,157) $ (48,920) (272,209) $ (139,582)  
Consumer Portfolio Segment | Student Loan          
% of Balance          
Current period gross charge-offs     (696)    
One year before current period gross charge-offs     (13,397)   $ (1,183)
Two years before current period gross charge-offs     (33,009)   (8,604)
Three years before current period gross charge-offs     (44,122)   (23,866)
Four years before current period gross charge-offs     (42,589)   (32,741)
Five years before current period gross charge-offs     (165,886)   (37,186)
Six years before current period gross charge-offs         (126,011)
Current period gross charge-offs, total     (299,699)   (229,591)
Current period recoveries     40    
One year before current period recoveries     928   35
Two years before current period recoveries     2,901   540
Three years before current period recoveries     4,092   2,092
Four years before current period recoveries     4,049   3,693
Five years before current period recoveries     18,400   4,450
Six years before current period recoveries         18,684
Current period recoveries, total     30,410   29,494
Current period net charge-offs     (656)    
One year before current period net charge-offs     (12,469)   (1,148)
Two years before current period net charge-offs     (30,108)   (8,064)
Three years before current period net charge-offs     (40,030)   (21,774)
Four years before current period net charge-offs     (38,540)   (29,048)
Five years before current period net charge-offs     (147,486)   (32,736)
Six years before current period net charge-offs         (107,327)
Net charge-offs     (269,289)   (200,097)
Total accrued interest by origination vintage, 2022 72,446   72,446    
Total accrued interest by origination vintage, 2021 292,512   292,512   109,233
Total accrued interest by origination vintage, 2020 222,265   222,265   247,418
Total accrued interest by origination vintage, 2019 217,871   217,871   270,242
Total accrued interest by origination vintage, 2018 149,759   149,759   198,816
Total accrued interest by origination vintage, 2017 (and prior for current year) 246,305   246,305   131,685
Total accrued interest by origination vintage, 2016 and prior         229,729
Total accrued interest by origination vintage 1,201,158   1,201,158   1,187,123
Consumer Portfolio Segment | Student Loan | With and without cosigners          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 3,538,717   3,538,717    
2021 4,613,297   4,613,297   3,822,361
2020 2,665,608   2,665,608   4,166,283
2019 2,237,381   2,237,381   3,216,525
2018 1,667,150   1,667,150   2,320,060
2017 (and Prior for current year) 5,382,310   5,382,310   1,978,233
2016 and Prior         5,213,401
Total $ 20,104,463   $ 20,104,463   $ 20,716,863
% of Balance          
Total in percent 100.00%   100.00%   100.00%
Consumer Portfolio Segment | Student Loan | With cosigner          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 3,047,398   $ 3,047,398    
2021 3,994,466   3,994,466   $ 3,263,892
2020 2,273,147   2,273,147   3,604,553
2019 1,903,962   1,903,962   2,778,262
2018 1,443,011   1,443,011   2,025,463
2017 (and Prior for current year) 4,871,685   4,871,685   1,765,719
2016 and Prior         4,753,775
Total $ 17,533,669   $ 17,533,669   $ 18,191,664
% of Balance          
Private education loans 87.00%   87.00%   88.00%
Consumer Portfolio Segment | Student Loan | Without cosigner          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 491,319   $ 491,319    
2021 618,831   618,831   $ 558,469
2020 392,461   392,461   561,730
2019 333,419   333,419   438,263
2018 224,139   224,139   294,597
2017 (and Prior for current year) 510,625   510,625   212,514
2016 and Prior         459,626
Total $ 2,570,794   $ 2,570,794   $ 2,525,199
% of Balance          
Private education loans 13.00%   13.00%   12.00%
Consumer Portfolio Segment | Student Loan | FICO at Origination          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 3,538,717   $ 3,538,717    
2021 4,613,297   4,613,297   $ 3,822,361
2020 2,665,608   2,665,608   4,166,283
2019 2,237,381   2,237,381   3,216,525
2018 1,667,150   1,667,150   2,320,060
2017 (and Prior for current year) 5,382,310   5,382,310   1,978,233
2016 and Prior         5,213,401
Total $ 20,104,463   $ 20,104,463   $ 20,716,863
% of Balance          
Total in percent 100.00%   100.00%   100.00%
Consumer Portfolio Segment | Student Loan | FICO at Origination | Less than 670          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 271,510   $ 271,510    
2021 308,184   308,184   $ 248,368
2020 161,273   161,273   238,005
2019 180,403   180,403   251,157
2018 146,085   146,085   193,123
2017 (and Prior for current year) 460,074   460,074   166,048
2016 and Prior         428,416
Total $ 1,527,529   $ 1,527,529   $ 1,525,117
% of Balance          
Private education loans at origination 8.00%   8.00%   7.00%
Consumer Portfolio Segment | Student Loan | FICO at Origination | 670-699          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 490,170   $ 490,170    
2021 615,019   615,019   $ 508,264
2020 364,369   364,369   564,497
2019 348,359   348,359   493,237
2018 266,501   266,501   363,313
2017 (and Prior for current year) 922,131   922,131   329,807
2016 and Prior         884,981
Total $ 3,006,549   $ 3,006,549   $ 3,144,099
% of Balance          
Private education loans at origination 15.00%   15.00%   15.00%
Consumer Portfolio Segment | Student Loan | FICO at Origination | 700-749          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 1,106,786   $ 1,106,786    
2021 1,457,396   1,457,396   $ 1,210,833
2020 859,924   859,924   1,348,269
2019 739,722   739,722   1,057,001
2018 554,847   554,847   770,452
2017 (and Prior for current year) 1,813,627   1,813,627   660,270
2016 and Prior         1,753,709
Total $ 6,532,302   $ 6,532,302   $ 6,800,534
% of Balance          
Private education loans at origination 32.00%   32.00%   33.00%
Consumer Portfolio Segment | Student Loan | FICO at Origination | Greater than or equal to 750          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 1,670,251   $ 1,670,251    
2021 2,232,698   2,232,698   $ 1,854,896
2020 1,280,042   1,280,042   2,015,512
2019 968,897   968,897   1,415,130
2018 699,717   699,717   993,172
2017 (and Prior for current year) 2,186,478   2,186,478   822,108
2016 and Prior         2,146,295
Total $ 9,038,083   $ 9,038,083   $ 9,247,113
% of Balance          
Private education loans at origination 45.00%   45.00%   45.00%
Consumer Portfolio Segment | Student Loan | FICO Refreshed          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 3,538,717   $ 3,538,717    
2021 4,613,297   4,613,297   $ 3,822,361
2020 2,665,608   2,665,608   4,166,283
2019 2,237,381   2,237,381   3,216,525
2018 1,667,150   1,667,150   2,320,060
2017 (and Prior for current year) 5,382,310   5,382,310   1,978,233
2016 and Prior         5,213,401
Total $ 20,104,463   $ 20,104,463   $ 20,716,863
% of Balance          
Total in percent 100.00%   100.00%   100.00%
Consumer Portfolio Segment | Student Loan | FICO Refreshed | Less than 670          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 330,446   $ 330,446    
2021 431,998   431,998   $ 326,613
2020 233,480   233,480   279,578
2019 239,180   239,180   273,652
2018 206,833   206,833   235,684
2017 (and Prior for current year) 811,604   811,604   233,022
2016 and Prior         739,268
Total $ 2,253,541   $ 2,253,541   $ 2,087,817
% of Balance          
Private education loans at origination 11.00%   11.00%   10.00%
Consumer Portfolio Segment | Student Loan | FICO Refreshed | 670-699          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 494,948   $ 494,948    
2021 594,535   594,535   $ 506,021
2020 292,414   292,414   475,674
2019 246,158   246,158   365,133
2018 179,979   179,979   256,400
2017 (and Prior for current year) 589,077   589,077   209,536
2016 and Prior         570,605
Total $ 2,397,111   $ 2,397,111   $ 2,383,369
% of Balance          
Private education loans at origination 12.00%   12.00%   12.00%
Consumer Portfolio Segment | Student Loan | FICO Refreshed | 700-749          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 1,092,230   $ 1,092,230    
2021 1,402,767   1,402,767   $ 1,209,493
2020 778,630   778,630   1,285,015
2019 649,713   649,713   978,763
2018 466,824   466,824   682,024
2017 (and Prior for current year) 1,458,193   1,458,193   568,766
2016 and Prior         1,448,692
Total $ 5,848,357   $ 5,848,357   $ 6,172,753
% of Balance          
Private education loans at origination 29.00%   29.00%   30.00%
Consumer Portfolio Segment | Student Loan | FICO Refreshed | Greater than or equal to 750          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 1,621,093   $ 1,621,093    
2021 2,183,997   2,183,997   $ 1,780,234
2020 1,361,084   1,361,084   2,126,016
2019 1,102,330   1,102,330   1,598,977
2018 813,514   813,514   1,145,952
2017 (and Prior for current year) 2,523,436   2,523,436   966,909
2016 and Prior         2,454,836
Total $ 9,605,454   $ 9,605,454   $ 10,072,924
% of Balance          
Private education loans at origination 48.00%   48.00%   48.00%
Consumer Portfolio Segment | Student Loan | Seasoning          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 3,538,717   $ 3,538,717    
2021 4,613,297   4,613,297   $ 3,822,361
2020 2,665,608   2,665,608   4,166,283
2019 2,237,381   2,237,381   3,216,525
2018 1,667,150   1,667,150   2,320,060
2017 (and Prior for current year) 5,382,310   5,382,310   1,978,233
2016 and Prior         5,213,401
Total $ 20,104,463   $ 20,104,463   $ 20,716,863
% of Balance          
Total in percent 100.00%   100.00%   100.00%
Consumer Portfolio Segment | Student Loan | Seasoning | 1-12 payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 1,961,724   $ 1,961,724    
2021 1,921,089   1,921,089   $ 2,265,811
2020 323,754   323,754   594,850
2019 305,985   305,985   515,328
2018 224,662   224,662   385,246
2017 (and Prior for current year) 482,794   482,794   340,242
2016 and Prior         501,269
Total $ 5,220,008   $ 5,220,008   $ 4,602,746
% of Balance          
Seasoning based on monthly scheduled payments due from 1-12 payments 26.00%   26.00%   22.00%
Consumer Portfolio Segment | Student Loan | Seasoning | 13-24 payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 0   $ 0    
2021 946,963   946,963   $ 0
2020 1,028,413   1,028,413   2,287,737
2019 169,959   169,959   362,674
2018 156,320   156,320   203,674
2017 (and Prior for current year) 489,470   489,470   211,064
2016 and Prior         479,540
Total $ 2,791,125   $ 2,791,125   $ 3,544,689
% of Balance          
Seasoning based on monthly scheduled payments due from 13 - 24 payments 14.00%   14.00%   17.00%
Consumer Portfolio Segment | Student Loan | Seasoning | 25-36 payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 0   $ 0    
2021 0   0   $ 0
2020 583,318   583,318   173
2019 909,963   909,963   1,565,203
2018 130,692   130,692   312,049
2017 (and Prior for current year) 508,953   508,953   164,575
2016 and Prior         482,369
Total $ 2,132,926   $ 2,132,926   $ 2,524,369
% of Balance          
Seasoning based on monthly scheduled payments due from 25 - 36 payments 11.00%   11.00%   12.00%
Consumer Portfolio Segment | Student Loan | Seasoning | 37-48 payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 0   $ 0    
2021 0   0   $ 0
2020 42   42   0
2019 362,762   362,762   0
2018 639,349   639,349   983,434
2017 (and Prior for current year) 483,212   483,212   295,206
2016 and Prior         464,563
Total $ 1,485,365   $ 1,485,365   $ 1,743,203
% of Balance          
Seasoning based on monthly scheduled payments due from 37 - 48 payments 7.00%   7.00%   8.00%
Consumer Portfolio Segment | Student Loan | Seasoning | More than 48 payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 0   $ 0    
2021 0   0   $ 0
2020 0   0   0
2019 0   0   0
2018 231,269   231,269   0
2017 (and Prior for current year) 2,886,910   2,886,910   671,138
2016 and Prior         2,726,304
Total $ 3,118,179   $ 3,118,179   $ 3,397,442
% of Balance          
Seasoning based on monthly scheduled payments due from more than 48 payments 16.00%   16.00%   16.00%
Consumer Portfolio Segment | Student Loan | Seasoning | Not yet in repayment          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 1,576,993   $ 1,576,993    
2021 1,745,245   1,745,245   $ 1,556,550
2020 730,081   730,081   1,283,523
2019 488,712   488,712   773,320
2018 284,858   284,858   435,657
2017 (and Prior for current year) 530,971   530,971   296,008
2016 and Prior         559,356
Total $ 5,356,860   $ 5,356,860   $ 4,904,414
% of Balance          
Seasoning based on monthly scheduled payments due from not yet in repayment 26.00%   26.00%   25.00%