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Allowance for Credit Losses - Loan Portfolio Stratified by Key Credit Quality Indicators (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended 12 Months Ended
Jun. 30, 2022
Jun. 30, 2021
Jun. 30, 2022
Jun. 30, 2021
Dec. 31, 2021
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Current period gross charge-offs, total $ (106,999) $ (50,028) $ (191,065) $ (105,344)  
Current period recoveries, total 10,977 6,978 19,013 14,682  
Net charge-offs (96,022) $ (43,050) (172,052) $ (90,662)  
Consumer Portfolio Segment | Student Loan          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Current period gross charge-offs     (79)    
One year before current period gross charge-offs     (6,193)   $ (1,183)
Two years before current period gross charge-offs     (20,703)   (8,604)
Three years before current period gross charge-offs     (28,869)   (23,866)
Four years before current period gross charge-offs     (27,542)   (32,741)
Five years before current period gross charge-offs     (106,963)   (37,186)
Six years before current period gross charge-offs         (126,011)
Current period gross charge-offs, total     (190,349)   (229,591)
Current period recoveries     0    
One year before current period recoveries     448   35
Two years before current period recoveries     1,765   540
Three years before current period recoveries     2,630   2,092
Four years before current period recoveries     2,501   3,693
Five years before current period recoveries     11,666   4,450
Six years before current period recoveries         18,684
Current period recoveries, total     19,010   29,494
Current period net charge-offs     (79)    
One year before current period net charge-offs     (5,745)   (1,148)
Two years before current period net charge-offs     (18,938)   (8,064)
Three years before current period net charge-offs     (26,239)   (21,774)
Four years before current period net charge-offs     (25,041)   (29,048)
Five years before current period net charge-offs     (95,297)   (32,736)
Six years before current period net charge-offs         (107,327)
Net charge-offs     (171,339)   (200,097)
Total accrued interest by origination vintage, 2022 28,511   28,511    
Total accrued interest by origination vintage, 2021 238,678   238,678   109,233
Total accrued interest by origination vintage, 2020 235,273   235,273   247,418
Total accrued interest by origination vintage, 2019 234,761   234,761   270,242
Total accrued interest by origination vintage, 2018 163,681   163,681   198,816
Total accrued interest by origination vintage, 2017 and prior 271,006   271,006   131,685
Total accrued interest by origination vintage, 2016 and prior         229,729
Total accrued interest by origination vintage 1,171,910   1,171,910   1,187,123
Consumer Portfolio Segment | Student Loan | With and without cosigners          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 1,279,752   1,279,752    
2021 4,854,861   4,854,861   3,822,361
2020 3,120,690   3,120,690   4,166,283
2019 2,513,490   2,513,490   3,216,525
2018 1,848,355   1,848,355   2,320,060
2017 and Prior 5,902,037   5,902,037   1,978,233
2016 and Prior         5,213,401
Total $ 19,519,185   $ 19,519,185   $ 20,716,863
Total in percent 100.00%   100.00%   100.00%
Consumer Portfolio Segment | Student Loan | With cosigner          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 1,036,651   $ 1,036,651    
2021 4,200,604   4,200,604   $ 3,263,892
2020 2,677,507   2,677,507   3,604,553
2019 2,150,355   2,150,355   2,778,262
2018 1,603,266   1,603,266   2,025,463
2017 and Prior 5,343,522   5,343,522   1,765,719
2016 and Prior         4,753,775
Total $ 17,011,905   $ 17,011,905   $ 18,191,664
Private education loans 87.00%   87.00%   88.00%
Consumer Portfolio Segment | Student Loan | Without cosigner          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 243,101   $ 243,101    
2021 654,257   654,257   $ 558,469
2020 443,183   443,183   561,730
2019 363,135   363,135   438,263
2018 245,089   245,089   294,597
2017 and Prior 558,515   558,515   212,514
2016 and Prior         459,626
Total $ 2,507,280   $ 2,507,280   $ 2,525,199
Private education loans 13.00%   13.00%   12.00%
Consumer Portfolio Segment | Student Loan | FICO at Origination          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 1,279,752   $ 1,279,752    
2021 4,854,861   4,854,861   $ 3,822,361
2020 3,120,690   3,120,690   4,166,283
2019 2,513,490   2,513,490   3,216,525
2018 1,848,355   1,848,355   2,320,060
2017 and Prior 5,902,037   5,902,037   1,978,233
2016 and Prior         5,213,401
Total $ 19,519,185   $ 19,519,185   $ 20,716,863
Total in percent 100.00%   100.00%   100.00%
Consumer Portfolio Segment | Student Loan | FICO at Origination | Less than 670          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 94,943   $ 94,943    
2021 321,567   321,567   $ 248,368
2020 186,085   186,085   238,005
2019 201,734   201,734   251,157
2018 160,071   160,071   193,123
2017 and Prior 499,905   499,905   166,048
2016 and Prior         428,416
Total $ 1,464,305   $ 1,464,305   $ 1,525,117
Private education loans at origination 8.00%   8.00%   7.00%
Consumer Portfolio Segment | Student Loan | FICO at Origination | 670-699          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 182,941   $ 182,941    
2021 644,166   644,166   $ 508,264
2020 426,415   426,415   564,497
2019 389,318   389,318   493,237
2018 295,350   295,350   363,313
2017 and Prior 1,008,825   1,008,825   329,807
2016 and Prior         884,981
Total $ 2,947,015   $ 2,947,015   $ 3,144,099
Private education loans at origination 15.00%   15.00%   15.00%
Consumer Portfolio Segment | Student Loan | FICO at Origination | 700-749          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 412,341   $ 412,341    
2021 1,533,720   1,533,720   $ 1,210,833
2020 1,007,488   1,007,488   1,348,269
2019 830,148   830,148   1,057,001
2018 614,831   614,831   770,452
2017 and Prior 1,985,185   1,985,185   660,270
2016 and Prior         1,753,709
Total $ 6,383,713   $ 6,383,713   $ 6,800,534
Private education loans at origination 33.00%   33.00%   33.00%
Consumer Portfolio Segment | Student Loan | FICO at Origination | Greater than or equal to 750          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 589,527   $ 589,527    
2021 2,355,408   2,355,408   $ 1,854,896
2020 1,500,702   1,500,702   2,015,512
2019 1,092,290   1,092,290   1,415,130
2018 778,103   778,103   993,172
2017 and Prior 2,408,122   2,408,122   822,108
2016 and Prior         2,146,295
Total $ 8,724,152   $ 8,724,152   $ 9,247,113
Private education loans at origination 44.00%   44.00%   45.00%
Consumer Portfolio Segment | Student Loan | FICO Refreshed          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 1,279,752   $ 1,279,752    
2021 4,854,861   4,854,861   $ 3,822,361
2020 3,120,690   3,120,690   4,166,283
2019 2,513,490   2,513,490   3,216,525
2018 1,848,355   1,848,355   2,320,060
2017 and Prior 5,902,037   5,902,037   1,978,233
2016 and Prior         5,213,401
Total $ 19,519,185   $ 19,519,185   $ 20,716,863
Total in percent 100.00%   100.00%   100.00%
Consumer Portfolio Segment | Student Loan | FICO Refreshed | Less than 670          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 122,222   $ 122,222    
2021 459,158   459,158   $ 326,613
2020 261,366   261,366   279,578
2019 257,888   257,888   273,652
2018 219,132   219,132   235,684
2017 and Prior 858,301   858,301   233,022
2016 and Prior         739,268
Total $ 2,178,067   $ 2,178,067   $ 2,087,817
Private education loans at origination 11.00%   11.00%   10.00%
Consumer Portfolio Segment | Student Loan | FICO Refreshed | 670-699          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 183,128   $ 183,128    
2021 620,098   620,098   $ 506,021
2020 340,183   340,183   475,674
2019 276,534   276,534   365,133
2018 198,033   198,033   256,400
2017 and Prior 646,324   646,324   209,536
2016 and Prior         570,605
Total $ 2,264,300   $ 2,264,300   $ 2,383,369
Private education loans at origination 12.00%   12.00%   12.00%
Consumer Portfolio Segment | Student Loan | FICO Refreshed | 700-749          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 403,721   $ 403,721    
2021 1,483,958   1,483,958   $ 1,209,493
2020 923,047   923,047   1,285,015
2019 736,502   736,502   978,763
2018 527,323   527,323   682,024
2017 and Prior 1,615,314   1,615,314   568,766
2016 and Prior         1,448,692
Total $ 5,689,865   $ 5,689,865   $ 6,172,753
Private education loans at origination 29.00%   29.00%   30.00%
Consumer Portfolio Segment | Student Loan | FICO Refreshed | Greater than or equal to 750          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 570,681   $ 570,681    
2021 2,291,647   2,291,647   $ 1,780,234
2020 1,596,094   1,596,094   2,126,016
2019 1,242,566   1,242,566   1,598,977
2018 903,867   903,867   1,145,952
2017 and Prior 2,782,098   2,782,098   966,909
2016 and Prior         2,454,836
Total $ 9,386,953   $ 9,386,953   $ 10,072,924
Private education loans at origination 48.00%   48.00%   48.00%
Consumer Portfolio Segment | Student Loan | Seasoning          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 1,279,752   $ 1,279,752    
2021 4,854,861   4,854,861   $ 3,822,361
2020 3,120,690   3,120,690   4,166,283
2019 2,513,490   2,513,490   3,216,525
2018 1,848,355   1,848,355   2,320,060
2017 and Prior 5,902,037   5,902,037   1,978,233
2016 and Prior         5,213,401
Total $ 19,519,185   $ 19,519,185   $ 20,716,863
Seasoning based on monthly scheduled payments due from 1-12 payments 25.00%   25.00%   22.00%
Seasoning based on monthly scheduled payments due from 13 - 24 payments 15.00%   15.00%   17.00%
Seasoning based on monthly scheduled payments due from 25 - 36 payments 11.00%   11.00%   12.00%
Seasoning based on monthly scheduled payments due from 37 - 48 payments 8.00%   8.00%   8.00%
Seasoning based on monthly scheduled payments due from more than 48 payments 16.00%   16.00%   16.00%
Seasoning based on monthly scheduled payments due from not yet in repayment 25.00%   25.00%   25.00%
Total in percent 100.00%   100.00%   100.00%
Consumer Portfolio Segment | Student Loan | Seasoning | 1-12 payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 $ 685,445   $ 685,445    
2021 2,532,502   2,532,502   $ 2,265,811
2020 391,306   391,306   594,850
2019 378,038   378,038   515,328
2018 284,209   284,209   385,246
2017 and Prior 617,732   617,732   340,242
2016 and Prior         501,269
Total 4,889,232   4,889,232   4,602,746
Consumer Portfolio Segment | Student Loan | Seasoning | 13-24 payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 0   0    
2021 434,578   434,578   0
2020 1,564,224   1,564,224   2,287,737
2019 179,111   179,111   362,674
2018 163,997   163,997   203,674
2017 and Prior 550,106   550,106   211,064
2016 and Prior         479,540
Total 2,892,016   2,892,016   3,544,689
Consumer Portfolio Segment | Student Loan | Seasoning | 25-36 payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 0   0    
2021 0   0   0
2020 286,503   286,503   173
2019 1,234,821   1,234,821   1,565,203
2018 144,585   144,585   312,049
2017 and Prior 555,690   555,690   164,575
2016 and Prior         482,369
Total 2,221,599   2,221,599   2,524,369
Consumer Portfolio Segment | Student Loan | Seasoning | 37-48 payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 0   0    
2021 0   0   0
2020 0   0   0
2019 163,552   163,552   0
2018 836,832   836,832   983,434
2017 and Prior 533,301   533,301   295,206
2016 and Prior         464,563
Total 1,533,685   1,533,685   1,743,203
Consumer Portfolio Segment | Student Loan | Seasoning | More than 48 payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 0   0    
2021 0   0   0
2020 0   0   0
2019 0   0   0
2018 102,734   102,734   0
2017 and Prior 3,069,896   3,069,896   671,138
2016 and Prior         2,726,304
Total 3,172,630   3,172,630   3,397,442
Consumer Portfolio Segment | Student Loan | Seasoning | Not yet in repayment          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
2022 594,307   594,307    
2021 1,887,781   1,887,781   1,556,550
2020 878,657   878,657   1,283,523
2019 557,968   557,968   773,320
2018 315,998   315,998   435,657
2017 and Prior 575,312   575,312   296,008
2016 and Prior         559,356
Total $ 4,810,023   $ 4,810,023   $ 4,904,414