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Unfunded Loan Commitments (Tables)
12 Months Ended
Dec. 31, 2021
Credit Loss [Abstract]  
Allowance for credit losses and recorded investments in loans
Allowance for Credit Losses Metrics
 
Year Ended December 31, 2021
(dollars in thousands)
FFELP 
Loans
Private Education
Loans
Credit CardsTotal
Allowance for Credit Losses
Beginning balance$4,378 $1,355,844 $1,501 $1,361,723 
Transfer from unfunded commitment liability(1)
— 301,655 — 301,655 
Provisions:
Provision for current period20 (233,852)1,124 (232,708)
Loan sale reduction to provision— (66,460)— (66,460)
Loans transferred to held-for-sale— 1,887 — 1,887 
Total provisions(2)
20 (298,425)1,124 (297,281)
Net charge-offs:
Charge-offs(321)(229,591)(356)(230,268)
Recoveries— 29,494 12 29,506 
Net charge-offs(321)(200,097)(344)(200,762)
Ending Balance$4,077 $1,158,977 $2,281 $1,165,335 
Allowance:
Ending balance: individually evaluated for impairment$— $47,712 $— $47,712 
Ending balance: collectively evaluated for impairment$4,077 $1,111,265 $2,281 $1,117,623 
Loans:
Ending balance: individually evaluated for impairment$— $1,057,665 $— $1,057,665 
Ending balance: collectively evaluated for impairment$695,216 $19,659,198 $25,014 $20,379,428 
Net charge-offs as a percentage of average loans in repayment(3)
0.06 %1.33 %2.24 %
Allowance as a percentage of the ending total loan balance0.59 %5.59 %9.12 %
Allowance as a percentage of the ending loans in repayment(3)
0.74 %7.47 %9.12 %
Allowance coverage of net charge-offs12.70 5.79 6.63 
Ending total loans, gross$695,216 $20,716,863 $25,014 
Average loans in repayment(3)
$545,689 $15,019,869 $15,343 
Ending loans in repayment(3)
$553,980 $15,511,212 $25,014 
(1) See Note 8, “Unfunded Loan Commitments,” for a summary of the activity in the allowance for and balance of unfunded loan commitments, respectively.
(2) Below is a reconciliation of the provisions for credit losses reported in the consolidated statements of income. When a new loan commitment is made, we record the CECL allowance as a liability for unfunded loan commitments by recording a provision for credit losses. When the loan is funded, we transfer that liability to the allowance for credit losses.

Consolidated Statements of Income
Provisions for Credit Losses Reconciliation
Year Ended December 31, 2021 (dollars in thousands)
Private Education Loan provisions for credit losses:
Provisions for loan losses$(298,425)
Provisions for unfunded loan commitments264,324 
Total Private Education Loan provisions for credit losses(34,101)
Other impacts to the provisions for credit losses:
FFELP Loans20 
Credit Cards1,124 
Total1,144 
Provisions for credit losses reported in consolidated statements of income$(32,957)
(3) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period.
Year Ended December 31, 2020
(dollars in thousands)
FFELP
Loans
Private Education
Loans
Personal
Loans
Credit CardsTotal
Allowance for Credit Losses
Beginning balance$1,633 $374,300 $65,877 $102 $441,912 
Day 1 adjustment for the adoption of CECL2,852 1,060,830 79,183 188 1,143,053 
Balance at January 1, 20204,485 1,435,130 145,060 290 1,584,965 
Transfer from unfunded commitment liability(1)
— 320,808 — — 320,808 
Provisions:
Provision for current period412 148,673 40,485 1,328 190,898 
Loan sale reduction to provision— (161,793)(42,916)— (204,709)
Loans transferred to held-for-sale— (205,669)— — (205,669)
Total provisions(2)
412 (218,789)(2,431)1,328 (219,480)
Net charge-offs:
Charge-offs(519)(205,326)(39,079)(119)(245,043)
Recoveries— 24,021 4,984 29,007 
Net charge-offs(519)(181,305)(34,095)(117)(216,036)
Loan sales— — (108,534)— (108,534)
Ending Balance$4,378 $1,355,844 $— $1,501 $1,361,723 
Allowance:
Ending balance: individually evaluated for impairment$— $104,265 $— $— $104,265 
Ending balance: collectively evaluated for impairment$4,378 $1,251,579 $— $1,501 $1,257,458 
Loans:
Ending balance: individually evaluated for impairment$— $1,274,590 $— $— $1,274,590 
Ending balance: collectively evaluated for impairment$737,593 $18,454,747 $— $12,238 $19,204,578 
Net charge-offs as a percentage of average loans in repayment(3)
0.09 %1.17 %— %1.26 %
Allowance as a percentage of the ending total loan balance0.59 %6.87 %— %12.27 %
Allowance as a percentage of the ending loans in repayment(3)
0.76 %9.48 %— %12.27 %
Allowance coverage of net charge-offs8.44 7.48 — 12.83 
Ending total loans, gross$737,593 $19,729,337 $— $12,238 
Average loans in repayment(3)
$549,584 $15,518,851 $— $9,286 
Ending loans in repayment(3)
$573,361 $14,304,821 $— $12,238 
(1) See Note 8, “Unfunded Loan Commitments,” for a summary of the activity in the allowance for and balance of unfunded loan commitments, respectively.
(2) Below is a reconciliation of the provisions for credit losses reported in the consolidated statements of income. When a new loan commitment is made, we record the CECL allowance as a liability for unfunded loan commitments by recording a provision for credit losses. When the loan is funded, we transfer that liability to the allowance for credit losses.
Consolidated Statements of Income
Provisions for Credit Losses Reconciliation
Year Ended December 31, 2020 (dollars in thousands)
Private Education Loan provisions for credit losses:
Provisions for loan losses$(218,789)
Provisions for unfunded loan commitments312,613 
Total Private Education Loan provisions for credit losses93,824 
Other impacts to the provisions for credit losses:
Personal Loans(2,431)
FFELP Loans412 
Credit Cards1,328 
Total(691)
Provisions for credit losses reported in consolidated statements of income$93,133 


(3) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period.
 
Year Ended December 31, 2019
(dollars in thousands)
FFELP
Loans
Private Education
Loans
Personal
Loans
Credit CardsTotal
Allowance for Credit Losses
Beginning balance$977 $277,943 $62,201 $— $341,121 
Total provision1,478 279,570 72,783 103 353,934 
Net charge-offs:
   Charge-offs(822)(208,978)(74,313)(1)(284,114)
   Recoveries— 25,765 5,206 — 30,971 
Net charge-offs(822)(183,213)(69,107)(1)(253,143)
Ending Balance$1,633 $374,300 $65,877 $102 $441,912 
Allowance:
Ending balance: individually evaluated for impairment$— $186,697 $— $— $186,697 
Ending balance: collectively evaluated for impairment$1,633 $187,603 $65,877 $102 $255,215 
Loans:
Ending balance: individually evaluated for impairment$— $1,581,966 $— $— $1,581,966 
Ending balance: collectively evaluated for impairment$783,306 $21,607,625 $1,049,007 $3,884 $23,443,822 
Net charge-offs as a percentage of average loans in repayment(1)
0.13 %1.17 %6.07 %0.13 %
Allowance as a percentage of the ending total loan balance0.21 %1.61 %6.28 %2.63 %
Allowance as a percentage of the ending loans in repayment(1)
0.26 %2.23 %6.28 %2.63 %
Allowance coverage of net charge-offs1.99 2.04 0.95 102.00 
Ending total loans, gross$783,306 $23,189,591 $1,049,007 $3,884 
Average loans in repayment(1)
$631,029 $15,605,927 $1,138,887 $786 
Ending loans in repayment(1)
$617,646 $16,787,670 $1,049,007 $3,884 
    
(1)Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period.
The tables below summarize the activity in the allowance recorded to cover lifetime expected credit losses on the unfunded commitments, which is recorded in “Other Liabilities” on the consolidated balance sheets, as well as the activity in the unfunded commitments balance.
Years ended December 31, (dollars in thousands)202120202019
AllowanceUnfunded CommitmentsAllowanceUnfunded CommitmentsAllowanceUnfunded Commitments
Beginning Balance$110,044 $1,673,018 $2,481 $1,910,603 $2,165 $2,010,744 
Day 1 adjustment for the adoption of CECL— — 115,758 — — — 
Balance at January 1110,044 1,673,018 118,239 1,910,603 2,165 2,010,744 
Provision/New commitments - net(1)
232,822 5,512,841 311,659 5,070,175 5,937 5,513,790 
Other provision items31,502 — 954 — 596 — 
Transfer - funded loans(2)
(301,655)(5,408,883)(320,808)(5,307,760)(6,217)(5,613,931)
Ending Balance$72,713 $1,776,976 $110,044 $1,673,018 $2,481 $1,910,603 
(1)  Net of expirations of commitments unused.
(2)  When a loan commitment is funded, its related liability for credit losses (which originally was recorded as a provision for unfunded commitments) is transferred to the allowance for credit losses.