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Allowance for Loan Losses - Age Analysis of Past Due Loans Delinquencies (Details) - USD ($)
$ in Thousands
Sep. 30, 2019
Jun. 30, 2019
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Dec. 31, 2017
Loans in repayment and percentage of each status:            
Private Education Loans allowance for losses $ (414,406) $ (383,997) $ (341,121) $ (328,974) $ (295,277) $ (251,475)
Loans held for investment, net 24,716,664   22,270,919      
Personal Loans            
Loans in repayment and percentage of each status:            
Total Private Education Loans, gross 1,131,833   1,190,091      
Private Education Loans deferred origination costs 594   297      
Private Education Loans allowance for losses (70,173)   (62,201)      
Loans held for investment, net 1,062,254   1,128,187      
Personal Loans | Consumer Portfolio Segment            
Loans in repayment and percentage of each status:            
Loans current $ 1,109,512   $ 1,172,776      
Loans current 98.00%   98.50%      
Total TDR loans in repayment $ 1,131,833   $ 1,190,091      
Total TDR loans in repayment 100.00%   100.00%      
Total Private Education Loans, gross $ 1,131,833   $ 1,190,091      
Private Education Loans deferred origination costs 594   297      
Total Private Education Loans 1,132,427   1,190,388      
Private Education Loans allowance for losses (70,173)   (62,201)      
Loans held for investment, net $ 1,062,254   $ 1,128,187      
Delinquencies as a percentage of Private Education Loans in repayment 2.00%   1.50%      
Personal Loans | Consumer Portfolio Segment | Loans delinquent 31-60 days            
Loans in repayment and percentage of each status:            
Loans delinquent $ 6,341   $ 6,722      
Loans delinquent 0.60%   0.60%      
Personal Loans | Consumer Portfolio Segment | Loans delinquent 61-90 days            
Loans in repayment and percentage of each status:            
Loans delinquent $ 8,382   $ 5,416      
Loans delinquent 0.70%   0.50%      
Personal Loans | Consumer Portfolio Segment | Loans delinquent, greater than 90 days            
Loans in repayment and percentage of each status:            
Loans delinquent $ 7,598   $ 5,177      
Loans delinquent 0.70%   0.40%      
Private Education Loans            
Loans in repayment and percentage of each status:            
Total Private Education Loans, gross $ 23,120,169   $ 20,504,465      
Private Education Loans deferred origination costs 78,103   68,321      
Private Education Loans allowance for losses (342,544)   (277,943)      
Loans held for investment, net 22,855,728   20,294,843      
Private Education Loans | Consumer Portfolio Segment            
Accounts, Notes, Loans and Financing Receivable [Line Items]            
Loans in-school/grace/deferment 6,443,910   5,260,445      
Loans in forbearance 603,280   577,164      
Loans in repayment and percentage of each status:            
Loans current $ 15,627,722   $ 14,289,705      
Loans current 97.20%   97.40%      
Total TDR loans in repayment $ 16,072,979   $ 14,666,856      
Total TDR loans in repayment 100.00%   100.00%      
Total Private Education Loans, gross $ 23,120,169   $ 20,504,465      
Private Education Loans deferred origination costs 78,103   68,321      
Total Private Education Loans 23,198,272   20,572,786      
Private Education Loans allowance for losses (342,544)   (277,943)      
Loans held for investment, net $ 22,855,728   $ 20,294,843      
Percentage of Private Education Loans in repayment 69.50%   71.50%      
Delinquencies as a percentage of Private Education Loans in repayment 2.80%   2.60%      
Loans in forbearance as a percentage of Private Education Loans in repayment and forbearance 3.60%   3.80%      
Private Education Loans | Consumer Portfolio Segment | Loans delinquent 31-60 days            
Loans in repayment and percentage of each status:            
Loans delinquent $ 263,331   $ 231,216      
Loans delinquent 1.60%   1.60%      
Private Education Loans | Consumer Portfolio Segment | Loans delinquent 61-90 days            
Loans in repayment and percentage of each status:            
Loans delinquent $ 120,007   $ 95,105      
Loans delinquent 0.80%   0.70%      
Private Education Loans | Consumer Portfolio Segment | Loans delinquent, greater than 90 days            
Loans in repayment and percentage of each status:            
Loans delinquent $ 61,919   $ 50,830      
Loans delinquent 0.40%   0.30%