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Allowance for Loan Losses - Age Analysis of Past Due Loans Delinquencies (Detail) - USD ($)
$ in Thousands
Mar. 31, 2019
Dec. 31, 2018
Mar. 31, 2018
Dec. 31, 2017
Loans in repayment and percentage of each status:        
Private Education Loans allowance for losses $ (358,325) $ (341,121) $ (272,123) $ (251,475)
Loans held for investment, net 23,498,386 22,270,919    
Private Education Loans        
Loans in repayment and percentage of each status:        
Total Private Education Loans, gross 21,791,622 20,504,465    
Private Education Loans deferred origination costs 70,858 68,321    
Private Education Loans allowance for losses (285,946) (277,943)    
Loans held for investment, net 21,576,534 20,294,843    
Private Education Loans | Consumer Portfolio Segment        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Loans in-school/grace/deferment 5,870,853 5,260,445    
Loans in forbearance 610,209 577,164    
Loans in repayment and percentage of each status:        
Loans current $ 14,927,591 $ 14,289,705    
Loans current (as a percentage) 97.50% 97.40%    
Total TDR loans in repayment $ 15,310,560 $ 14,666,856    
Total TDR loans in repayment (as a percentage) 100.00% 100.00%    
Total Private Education Loans, gross $ 21,791,622 $ 20,504,465    
Private Education Loans deferred origination costs 70,858 68,321    
Total Private Education Loans, gross 21,862,480 20,572,786    
Private Education Loans allowance for losses (285,946) (277,943)    
Loans held for investment, net $ 21,576,534 $ 20,294,843    
Percentage of Private Education Loans in repayment 70.30% 71.50%    
Delinquencies as a percentage of Private Education Loans in repayment 2.50% 2.60%    
Loans in forbearance as a percentage of Private Education Loans in repayment and forbearance 3.80% 3.80%    
Private Education Loans | Consumer Portfolio Segment | Loans delinquent 31-60 days        
Loans in repayment and percentage of each status:        
Loans delinquent $ 216,295 $ 231,216    
Loans delinquent (as a percentage) 1.40% 1.60%    
Private Education Loans | Consumer Portfolio Segment | Loans delinquent 61-90 days        
Loans in repayment and percentage of each status:        
Loans delinquent $ 104,199 $ 95,105    
Loans delinquent (as a percentage) 0.70% 0.70%    
Private Education Loans | Consumer Portfolio Segment | Loans delinquent, greater than 90 days        
Loans in repayment and percentage of each status:        
Loans delinquent $ 62,475 $ 50,830    
Loans delinquent (as a percentage) 0.40% 0.30%    
Personal Loans        
Loans in repayment and percentage of each status:        
Total Private Education Loans, gross $ 1,162,874 $ 1,190,091    
Private Education Loans deferred origination costs 394 297    
Private Education Loans allowance for losses (70,619) (62,201)    
Loans held for investment, net 1,092,649 1,128,187    
Personal Loans | Consumer Portfolio Segment        
Loans in repayment and percentage of each status:        
Loans current $ 1,141,664 $ 1,172,776    
Loans current (as a percentage) 98.20% 98.50%    
Total TDR loans in repayment $ 1,162,874 $ 1,190,091    
Total TDR loans in repayment (as a percentage) 100.00% 100.00%    
Total Private Education Loans, gross $ 1,162,874 $ 1,190,091    
Private Education Loans deferred origination costs 394 297    
Total Private Education Loans, gross 1,163,268 1,190,388    
Private Education Loans allowance for losses (70,619) (62,201)    
Loans held for investment, net $ 1,092,649 $ 1,128,187    
Delinquencies as a percentage of Private Education Loans in repayment 1.80% 1.50%    
Personal Loans | Consumer Portfolio Segment | Loans delinquent 31-60 days        
Loans in repayment and percentage of each status:        
Loans delinquent $ 9,224 $ 6,722    
Loans delinquent (as a percentage) 0.80% 0.60%    
Personal Loans | Consumer Portfolio Segment | Loans delinquent 61-90 days        
Loans in repayment and percentage of each status:        
Loans delinquent $ 5,991 $ 5,416    
Loans delinquent (as a percentage) 0.50% 0.50%    
Personal Loans | Consumer Portfolio Segment | Loans delinquent, greater than 90 days        
Loans in repayment and percentage of each status:        
Loans delinquent $ 5,995 $ 5,177    
Loans delinquent (as a percentage) 0.50% 0.40%