EX-99.1 2 ex_450931.htm EXHIBIT 99.1 ex_450931.htm

Exhibit 99.1

 

ex_167630img001.jpg

 

Startek Reports Fourth Quarter and Full Year 2022 Financial Results

 

- Ongoing Investments in Sales Ecosystem, Technological Capabilities, and Digital Partnerships Aim to Bolster the Companys Operational Foundation to Support Long-Term Growth -

 

DENVER  March 27, 2023 - Startek, Inc. (NYSE:SRT) ("Startek" or the "Company"), a global customer experience (CX) solutions provider, is reporting financial results for the fourth quarter and full year ended December 31, 2022. As a result of current and planned divestitures, the Company has classified Middle East and Argentina operations as 'Held for Sale and Discontinued Operations'. Accordingly net revenue, gross profit, gross margin, SG&A expenses and adjusted EBITDA are reported for the continuing operations and net income, EPS, adjusted net income/(loss) and adjusted EPS are reported after consolidating continuing and discontinued operations.

 

Fourth Quarter 2022 Financial Summary ($ in millions, excl. margin items)

 

   

Q4 2022

   

Q4 2021

   

Change

 

Net Revenue

 

$

 92.96

   

$

 113.67

     

 (18.22)

%

Gross Profit

 

$

 16.80

   

$

 17.43

     

 (3.61)

%

Gross Margin

   

 18.07

%

   

 15.33

%

 

274 

bps

SG&A Expenses

 

$

 12.27

   

$

 10.15

     

 20.89

%

Adjusted EBITDA [3]

 

$

12.12

   

$

12.81

     

(5.39)

%

Net Income/(Loss)[1]

 

$

 (3.13)

   

$

6.69

     

 (146.79)

%

EPS

 

$

(0.08)

   

$

 0.16

     

 (150)

%

Adjusted Net Income/(Loss)[2], [3]

 

$

14.15

   

$

12.89

     

9.78

%

Adjusted EPS [3]

 

$

 0.35

   

$

 0.32

     

9.38

%

 

Full Year 2022 Financial Summary ($ in millions, excl. margin items)

 

   

2022

   

2021

   

Change

 

Net Revenue

 

$

 385.07

   

$

 470.33

     

 (18.13)

%

Gross Profit

 

$

 57.80

   

$

 64.80

     

 (10.80)

%

Gross Margin

   

 15.01

%

   

 13.78

%

 

 123 

bps

SG&A Expenses

 

$

 48.68

   

$

 42.45

     

 14.68

%

Adjusted EBITDA[3]

 

$

38.46

   

$

47.28

     

 (18.65)

%

Net Income/(Loss)[1]

 

$

 (2.26)

   

$

 1.50

     

(250.67)

%

EPS

 

$

(0.06)    

$

0.04

     

 (250)

%

Adjusted Net Income/(Loss)[2], [3]

 

$

26.69

   

$

27.34

     

(2.38)

%

Adjusted EPS [3]

 

$

 0.66

   

$

 0.67

     

(1.49)

%


[1] Reflects net income (loss) attributable to Startek shareholders.

[2] Reflects Adjusted net income (loss) attributed to Startek shareholders.

[3] Refer to the reconciliation of GAAP to Non-GAAP financial measures.

 


 

Management Commentary 

 

“The fourth quarter closed out a year in which we made significant progress expanding our footprint, enhancing our capabilities and service offerings, strengthening our balance sheet, and building a significant sales pipeline,” said Bharat Rao, Global CEO of Startek. “Throughout 2022, we were hyper-focused on making strategic investments that we believed were necessary to optimize our platform and ensure we were in position to accelerate top-line growth and margin expansion. Our sales teams have been consistently working towards strengthening our sales pipeline, with a particular focus on near-shore and off-shore delivery opportunities. As we discussed last quarter, these efforts are beginning to bear fruit with record levels of new logos being won, and we believe we are in a strong position to capitalize on these new contracts in 2023.

 

“During the fourth quarter, we were able to secure two new key clients with significant annual contract values that we believe will be a meaningful portion of our revenue going forward. Also highlighting the quarter was the stabilization of our gross margins as wage inflation pressures continued to lessen and we recaptured costs associated with onboarding new agents in prior quarters. While prioritizing innovation and best-in-class service for our clients, we are continually applauded for the outstanding values and standards held at Startek. During the quarter, we were recognized by ISG Provider Lens, a practitioner-led service provider comparison, as a leader in social media, AI and analytics and work from home services within the U.S. and Globally. Additionally, we received the Best Customer Experience award in the Managed Digital Transformation Providers Category at the Future Enterprise Awards 2022. Leveraging our leading customer experience capabilities to deliver disruptive innovation in ways that excite and serve our clients is always a pleasure, and we look forward to sustaining this track-record over the long-term.

 

“As part of our operational enhancements, we made significant decisions with the redemption of our interest in CSS Corp., pursuing the potential sale of Aegis Argentina, and beginning the process of divesting our indirect ownership in Contact Center Company ("CCC"). The redemption of our interest in CSS Corp. provided us with net proceeds of $45.6 million, which we used to prepay a portion of our debt subsequent to the end of the year, and we anticipate the divesture of Contact Center Company, which we expect to close in Q2 2023, will provide us with net proceeds of $55.0 million that are expected to be utilized for further debt prepayment. As a result of these corporate actions, we have reconciled our financial statements, shifting income from these specific operations (CCC and Argentina) into a discontinued operations segment and removing the revenue contributions from the top-line. Although these have been successful partnerships, we believe that these divestures will allow our organization to focus on growing our core business and further deleverage our balance sheet.

 

 

 

“Overall, we believe that Startek is well-positioned as we move forward in 2023. Our core business is focused on accelerating our organic growth by providing best-in-class service for our current clients, while continuing to expand our sales pipeline across high-growth verticals. Additionally, we will look to further implement value-add services from our existing digital partnerships and transition pilot programs to become integral elements of our ongoing operations. Our priority is sustainably growing our Company to return value back to our shareholders, and we look forward to executing our strategic growth roadmap in 2023 and beyond.”

 

Fourth Quarter 2022 Financial Results

 

Net revenue in the fourth quarter was $92.96 million compared to $113.67 million in the year-ago quarter. The decrease was primarily due to the higher revenue base in 2021 which included revenue from a cable client that subsequently insourced all operations. The decline in net revenue was offset by strong performance from the Company’s telecom, financial and business services and travel and hospitality verticals. On a constant currency basis, net revenue decreased 14.90% compared to the year-ago quarter.

 

Gross profit in the fourth quarter was $16.80 million compared to $17.43 million in the year-ago quarter. Gross margin improved by 274 basis points to 18.07% compared to 15.33% in the year-ago quarter. The increase in gross margin is primarily attributable to change in employee mix with higher proportion of offshore employees relative to those in high-cost geographies. Higher margins are also reflective of the various cost optimization measures that the Company adopted earlier in 2022.

 

Selling, general and administrative (SG&A) expenses in the fourth quarter was $12.27 million compared to $10.15 million in the year-ago quarter. As a percentage of revenue, SG&A increased to 13.2% compared to 8.93% in the year-ago quarter. The SG&A costs in the current period includes certain one-time costs such as take private costs, amortization of premium for the CSS Corp and costs related to the ongoing divestiture of the Company's stake in CCC. Adjusting for these the SG&A expenses for the quarter increased to $10.72 million. The increase was reflective of investments made in sales, digital and marketing initiatives. 

 

Adjusted EBITDA* in the fourth quarter was $12.12 million compared to $12.81 million in the year-ago quarter.  The decrease in EBITDA is not significant.

 

Net income (loss) attributable to Startek shareholders in the fourth quarter decreased by 146.79% to $(3.13) million or $(0.08) per share, compared to a net income of $6.69 million or $0.16 per share in the year-ago quarter. This represents income (loss) attributable to Startek shareholders from continuing operations of $(1.94) million in Q4 2022 and $4.92 million in Q4 2021, along with income (loss) attributable to Startek shareholders from discontinued operations of $(1.19) million in Q4 2022 and $1.77 million in Q4 2021. 

 

Adjusted net income* in the fourth quarter was $14.15 million or $0.35 per diluted share, compared to an adjusted net income* of $12.89 million or $0.32 per diluted share in the year-ago quarter. This represents adjusted net income (loss) from continuing operations of $12.61 million in Q4 2022 and $11.1 million in Q4 2021, along with adjusted net income (loss) from discontinued operations of $1.54 million in Q4 2022 and $1.78 million in Q4 2021. 

 

On December 31, 2022, cash and restricted cash increased to $72.41 million[1] compared to $27.98 million as at September 30, 2022. The increase in cash balance as at year end was driven by the receipt of proceeds from the redemption of our investment in CSS Corp. Total debt as at December 31, 2022, was $175.91 million compared to $169.04 million as at September 30, 2022, and net debt as at December 31, 2022, decreased to $103.50 million[2] compared to $141.06 million as at September 30, 2022.

 

Full Year 2022 Financial Results

 

Net revenue in 2022 was $385.07 million compared to $470.33 million in 2021. On a constant currency basis, net revenue decreased 14.86% compared to the prior year. The decrease was largely attributable to a short-term government program relating to COVID vaccination in the second quarter of 2021 and the termination of operation with an e-commerce and a cable & media client in the America’s region. The decline in net revenue was offset by strong performance from the Company’s telecom, financial and business services and travel and hospitality verticals.

 

Gross profit in 2022 was $57.80 million compared to $64.80 million in 2021. Gross margin increased 123 basis points to 15.01% compared to 13.78% in 2021. The increase in gross margin was primarily due to the continued shift towards higher margins delivered off-shore and near-shore, lower rent costs due to the consolidation of brick-and-mortar sites and softer wage inflation pressures in the fourth quarter. The increase was offset by wage inflation pressures in the first half of the year, investments made to ramp services within the ecommerce vertical and investments made to upgrade the Company’s technology and cybersecurity infrastructure.

 

Selling, general and administrative (SG&A) expenses in 2022 were $48.68 million compared to $42.45 million in 2021. As a percentage of revenue, SG&A was 12.64% compared to 9.03% in 2021. The increase was largely driven by the Company’s continued investments made to bolster sales, digital and marketing initiatives and to upgrade the security and cybersecurity technology infrastructure. Additionally, the increase was also fueled by costs associated with the rejected take private transaction in the third quarter of 2022, certain non-recurring expenses such as amortization of premium of the call option to acquire CSS Corp and transaction costs related to CCC divestiture.

 

Adjusted EBITDA* in 2022 was $38.46 million compared to $47.28 million in 2021. The decrease in EBITDA is due to higher revenue base in 2021 that included EBITDA from the COVID support program and from clients in the e-Commerce and cable vertical that terminated in 2021.

 

Net income (loss) to Startek shareholders in 2022 decreased to $(2.26) million or $(0.06) per share, compared to a net income of $1.5 million or $0.04 per share in 2021. This represents income (loss) attributable to Startek shareholders from continuing operations of $(0.29) million in 2022 and $(1.09) million in 2021, along with income (loss) attributable to Startek shareholders from discontinued operations of $(1.97) million in 2022 and $2.59 million in 2021. 

 

Adjusted net income* in 2022 was $26.69 million or $0.66 per diluted share, compared to adjusted net income* of $27.34 million or $0.67 per diluted share in 2021. This represents adjusted net income (loss) from continuing operations of $25.94 million in 2022 and $24.75 million in 2021, along with adjusted net income (loss) from discontinued operations of $0.75 million in 2022 and $2.59 million in 2021. 

 

*A non-GAAP measure defined below.


 

[1] Cash balance excluding restricted cash as at December 31, 2022 amounted to $22.46 million as compared to $22.27 million as at September 30, 2022. Restricted cash of $49.95 million include $41 million which was received from the net proceeds of CSS Redemption that was utilized to prepay debt in January 2023. 

 

[2] Net debt excluding restricted cash balance as at December 31, 2022 was $153.45 million compared to $146.77 million as at September 30, 2022.

 

 

 

During the year ended December 31, 2022, the Company repurchased an aggregate of 426,445 shares of its common stock under its repurchase plan, at an average cost of $4.29 per share.

 

Conference Call and Webcast Details

 

Startek management will host the call, followed by a question-and-answer period.

 

Date: Monday, March 27, 2023

Time: 5 p.m. ET

Toll-free dial-in number: 1-844-826-3035

International dial-in number: 1-412-317-5195

Conference ID: 10175986

 

Please call the conference telephone number 10-15 minutes prior to the start time. An operator will register your name and organization. If you have any difficulty connecting with the conference call, please contact Gateway Group at 1-949-574-3860.

 

The conference call will be broadcast live and available for replay here.

 

A telephonic replay of the conference call will also be available after 8 p.m. ET on the same day through April 3, 2023.

 

Toll-free replay number: 1-844-512-2921

International replay number: 1-412-317-6671

Replay ID: 10175986

 

About Startek

 

Startek is a leading global provider of technology-enabled customer experience (CX) solutions. The Company provides omnichannel CX, digital transformation, and technology services to some of the world’s leading brands. Startek is committed to impacting clients’ business outcomes by focusing on enhancing CX and digital enablement across all touch points and channels. Startek has more than 33,000 employees delivering services in 11 countries. The Company services over 140 clients across a range of industries such as banking and financial services, insurance, technology, telecoms, healthcare, travel and hospitality, consumer goods, retail and energy and utilities. To learn more, visit www.startek.com.

 

Forward-Looking Statements

 

The matters regarding the future discussed in this news release include forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are intended to be identified in this document by the words “anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,” “objective,” “outlook,” “plan,” “project,” “possible,” “potential,” “should” and similar expressions. As described below, such statements are subject to a number of risks and uncertainties that could cause Startek's actual results to differ materially from those expressed or implied by any such forward-looking statements. Readers are encouraged to review risk factors and all other disclosures appearing in the Company's Form 10-K for the fiscal year ended December 31, 2022, as well as other filings with the SEC, for further information on risks and uncertainties that could affect Startek's business, financial condition and results of operation. Copies of these filings are available from the SEC, the Company’s website or the Company’s investor relations department. Startek assumes no obligation to update or revise any forward-looking statements as a result of new information, future events or otherwise. Readers are cautioned not to place undue reliance on these forward-looking statements that speak only as of the date herein.

 

Investor Relations

 

Cody Cree
Gateway Group, Inc.
(949) 574-3860
SRT@gatewayir.com

 

Media Relations

 

Rebecca Gautrey

Startek

rebecca.gautrey@startek.com

 

 

 

 

STARTEK, INC. AND SUBSIDIARIES

Consolidated Statements of Income (loss)

(Unaudited)

(In thousands, except per share data)

 

   

Three Months Ended December

   

Year Ended December

 
   

2022

   

2021

   

2022

   

2021

 
                                 

Revenue

    92,957       112,594       385,074       470,242  

Warrant adjustment

    -       1,078       -       87  

Net revenue

    92,957       113,672       385,074       470,329  

Cost of services

    (76,156 )     (96,235 )     (327,277 )     (405,531 )

Gross profit

    16,801       17,437       57,797       64,798  
                                 

Selling, general and administrative expenses

    (12,267 )     (10,153 )     (48,680 )     (42,454 )

Impairment losses and restructuring/exit cost

    (9,714 )     (5,046 )     (9,824 )     (6,456 )

Operating income (loss)

    (5,180 )     2,238       (707 )     15,888  
                                 

Share of income of equity accounted investee (includes gain on disposal of $8,499 in Q4 2022)

    9,873       6,682       13,995       6,681  

Interest expense and other income (expense), net

    (4,790 )     (1,394 )     (9,834 )     (17,218 )

Foreign exchange gains (losses), net

    (611 )     (149 )     348       490  

Income from continuing operations before income tax expense

    (708 )     7,377       3,802       5,841  

Tax expense

    (1,233 )     (2,454 )     (4,087 )     (6,934 )

Income (loss) from continuing operations, net of tax (A)

    (1,941 )     4,923       (285 )     (1,093 )
                                 

Income from discontinued operations before income tax expense

    1,842       3,431       7,866       15,751  

Tax expenses of discontinued Operations

    (850 )     (15 )     (3,350 )     (4,932 )

Income from discontinued operations, net of tax (B)

    992       3,416       4,516       10,819  

Net income (A+B)

    (949 )     8,339       4,231       9,726  
                                 

Income (loss) from continuing operations (A)

                               

Income (loss) attributable to noncontrolling interests

    -       -       -       -  

Income (loss) attributable to Startek shareholders

    (1,941 )     4,923       (285 )     (1,093 )
      (1,941 )     4,923       (285 )     (1,093 )
                                 

Income (loss) from discontinued operations (B)

                               

Income (loss) attributable to noncontrolling interests

    2,179       1,645       6,490       8,226  

Income (loss) attributable to Startek shareholders

    (1,187 )     1,771       (1,974 )     2,593  
      992       3,416       4,516       10,819  
                                 

Net income (loss) (A+B)

                               

Net income attributable to noncontrolling interests

    2,179       1,645       6,490       8,226  

Net income (loss) attributable to Startek shareholders

    (3,128 )     6,694       (2,259 )     1,500  
      (949 )     8,339       4,231       9,726  
                                 

Net income (loss) per common share from continuing operations

                               

Basic net income (loss) attributable to Startek shareholders

    (0.05 )     0.12       (0.01 )     (0.02 )

Diluted net income (loss) attributable to Startek shareholders

    (0.05 )     0.12       (0.01 )     (0.02 )
                                 

Net income (loss) per common share from discontinued operations

                               

Basic net income (loss) attributable to Startek shareholders

    (0.03 )     0.04       (0.05 )     0.06  

Diluted net income (loss) attributable to Startek shareholders

    (0.03 )     0.04       (0.05 )     0.06  
                                 

Net income (loss) per common share from continuing and discontinued operations

                               

Basic net income (loss) attributable to Startek shareholders

    (0.08 )     0.16       (0.06 )     0.04  

Diluted net income (loss) attributable to Startek shareholders

    (0.08 )     0.16       (0.06 )     0.04  
                                 

Weighted average common shares outstanding

                               

Basic

    40,271       40,707       40,305       40,719  

Diluted

    40,271       40,865       40,305       41,086  

 

 

 

STARTEK, INC. AND SUBSIDIARIES

Consolidated Balance Sheets

(Unaudited)

(In thousands, except share and per share data)

 

   

December 31, 2022

   

December 31, 2021

 

Assets

               

Current assets

               

Cash and cash equivalents

    22,457       32,068  

Restricted cash

    49,946       2,015  

Trade accounts receivables, net

    47,138       46,634  

Unbilled revenue

    24,207       26,955  

Prepaid expenses and other current assets

    9,159       7,016  

Current assets classified as held for sale

    202,831       110,330  

Total current assets

    355,738       225,018  
                 

Non-current assets

               

Property, plant and equipment, net

    22,945       25,428  

Operating lease right-of-use assets

    36,450       55,354  

Intangible assets, net

    79,745       90,092  

Goodwill

    120,505       128,557  

Investment in equity-accounted investees

    -       31,688  

Deferred tax assets, net

    2,771       560  

Prepaid expenses and other non-current assets

    7,889       10,304  

Non-current assets classified as held for sale

    -       75,474  

Total non-current assets

    270,305       417,457  

Total assets

    626,043       642,475  
                 

Liabilities and Stockholders’ Equity

               

Current liabilities

               

Trade accounts payables

    2,428       5,074  

Accrued expenses

    31,676       30,797  

Short term debt

    14,267       3,450  

Current maturity of long term debt

    120,466       6,230  

Current maturity of operating lease liabilities

    14,492       19,566  

Other current liabilities

    15,646       21,454  

Current liabilities classified as held for sale

    89,486       61,696  

Total current liabilities

    288,461       148,267  
                 

Non-current liabilities

               

Long term debt

    41,175       160,175  

Operating lease liabilities

    26,651       42,004  

Other non-current liabilities

    2,682       3,300  

Deferred tax liabilities, net

    15,508       16,309  

Non - current liabilities classified as held for sale

    -       19,100  

Total non-current liabilities

    86,016       240,888  

Total liabilities

    374,477       389,155  
                 

Stockholders’ equity

               

Common stock, 60,000,000 non-convertible shares, $0.01 par value, authorized; 41,098,456 and 40,893,396 shares issued as of December 31, 2022, and December 31, 2021, respectively

    411       409  

Additional paid-in capital

    293,472       291,537  

Accumulated deficit

    (86,302 )     (84,043 )

Treasury stock, 839,214 and 412,769 shares as of December 31, 2022, and December 31, 2021, respectively, at cost

    (3,749 )     (1,912 )

Accumulated other comprehensive loss

    (16,058 )     (10,687 )

Equity attributable to Startek shareholders

    187,774       195,304  

Non-controlling interest

    63,792       58,016  

Total stockholders’ equity

    251,566       253,320  

Total liabilities and stockholders’ equity

    626,043       642,475  

 

 

STARTEK, INC. AND SUBSIDIARIES

Consolidated Statements of Cash Flows

(Unaudited)

(In thousands)

 

   

Year Ended December 31,

 
   

2022

   

2021

 

Operating activities

               

Income from continuing and discontinued operations

    4,231       9,726  

less: Income (loss) from discontinued operations, net of tax

    (4,516 )     (10,819 )

Income (loss) from continuing operations, net of tax

    (285 )     (1,093 )
                 

Adjustments to reconcile net income (loss) to net cash generated from operating activities:

               

Depreciation and amortization

    22,593       23,601  

Impairment of goodwill

    8,052       -  

Profit on sale of property, plant and equipment

    59       (106 )

Provision/(reversal) for doubtful accounts

    (49 )     24  

Amortization of debt issuance costs (including loss on extinguishment of debt)

    1,825       11,607  

Amortization of call option premium

    1,800       1,200  

Mark to market loss on derivative instrument

    113       -  

Warrant contra revenue

    -       (87 )

Share-based compensation expense

    1,551       1,418  

Impairment of right-of-use assets

    1,110       4,514  

Deferred income taxes

    (3,207 )     138  

Share of income of equity accounted investee (includes gain on disposal of $8,499 in Q4 2022)

    (13,995 )     (6,681 )
                 

Changes in operating assets and liabilities:

               

Trade accounts receivables

    (4,418 )     (9,347 )

Prepaid expenses and other assets

    (1,380 )     1,261  

Trade accounts payable

    (2,356 )     (5,231 )

Income taxes, net

    1,501       2,528  

Accrued expenses and other liabilities

    (4,702 )     (5,595 )

Net cash generated from by operating activities from continuing operations

    8,212       18,151  

Net cash generated from/used in operating activities from discontinued operations

    16,642       10,033  

Net cash generated from operating activities

    24,854       28,184  
                 

Investing activities

               

Purchase of property, plant and equipment and intangible assets, net

    (12,028 )     (9,927 )

Investment in equity-accounted investees

    -       (25,000 )

Payments for call option premium

    -       (3,000 )

Proceeds from redemption of equity-accounted investees

    45,683       104  

Net cash generated from/used in investing activities from continuing operations

    33,655       (37,823 )

Net cash generated from/used in investing activities from discontinued operations

    (173 )     (6,699 )

Net cash generated from/used in investing activities

    33,482       (44,522 )
                 

Financing activities

               

Proceeds from the issuance of common stock

    386       1,510  

Proceeds from long term debt (net of debt issuance cost paid to lenders)

    -       156,525  

Payments of long term debt

    (4,124 )     (117,600 )

Payments for loan fees related to long term debt

    -       (2,794 )

Proceeds from a line of credit, net

    10,943       -  

Payments of other borrowings, net

    (2,466 )     (13,726 )

Common stock repurchases

    (1,837 )     (1,912 )

Net cash generated from/used in financing activities from continuing operations

    2,902       22,003  

Net cash generated from/used in financing activities from discontinued operations

    303       70  

Net cash generated from/used in financing activities

    3,205       22,073  
                 

Net increase in cash and cash equivalents

    61,541       5,735  

Effect of exchange rate changes on cash and cash equivalents and restricted cash

    (1,791 )     (898 )

Cash and cash equivalents and restricted cash at beginning of year

    55,396       50,559  

Cash and cash equivalents and restricted cash at end of year

    115,146       55,396  

Less: Cash and cash equivalents from discontinued operations

    (42,743 )     (21,313 )

Cash and cash equivalents and restricted cash of continuing operations at end of year

    72,403       34,083  
                 

Components of cash and cash equivalents and restricted cash

               

Balances with banks

    22,457       32,068  

Restricted cash

    49,946       2,015  

Total cash and cash equivalents and restricted cash

    72,403       34,083  
                 

Supplemental disclosure of cash flow information

               

Cash paid for interest and other finance cost

    11,109       21,077  

Cash paid for income taxes

    4,832       3,954  

Supplemental disclosure of non-cash activities

               

Non-cash warrant contra revenue

    -       (87 )

Non-cash share-based compensation expenses

    1,551       1,418  

 

 

 

STARTEK, INC. AND SUBSIDIARIES

RECONCILIATION OF GAAP TO NON-GAAP MEASURES

(In thousands, except per share data)

(Unaudited)


 

This press release contains references to the non-GAAP financial measure of Adjusted EBITDA and Adjusted EPS. Reconciliation of this non-GAAP measure to its comparable GAAP measure is included below. This non-GAAP information should not be construed as an alternative to the reported results determined in accordance with GAAP. It is provided solely to assist in an investor’s understanding of these items on the comparability of the Company’s operations.

 

Adjusted EBITDA:

 

The Company defines non-GAAP Adjusted EBITDA as Net income (loss) plus Income tax expense, Share of income (loss) of equity-accounted investees, Interest expense, net, Depreciation and amortization expense, Impairment losses and restructuring cost, Share-based compensation expense, Foreign exchange gains (losses), net, Private offer transaction costs, Transaction related costs, CSS option amortization and Warrant adjustment (if applicable). Management uses Adjusted EBITDA as a performance measure to analyze the performance of our business. Management believes that excluding these non-cash and other non-recurring items permits a more meaningful comparison and understanding of our strength and performance of our ongoing operations for our investors and analysts.

 

Adjusted EPS:


Adjusted EPS is a non-GAAP financial measure presenting the earnings generated by our ongoing operations that we believe is useful to investors in making meaningful comparisons to other companies, although our measure of Adjusted EPS may not be directly comparable to similar measures used by other companies, and period-over-period comparisons. Adjusted EPS is defined as our diluted earnings per common share attributable to Startek shareholders adjusted to exclude the effects of the amortization of acquisition-related intangible assets, investments that investors may want to evaluate separately (such as based on fair value) and the impact of certain events, gains, losses or other charges that affect period-over-period comparisons. Acquisition-related intangible assets are recognized as a result of the application of Accounting Standards Codification Topic (“ASC”) 805, Business Combinations (such as customer relationships and Brand), and their amortization is significantly affected by the size and timing of our acquisitions.

 

Adjusted EBITDA:

                               
   

Three Months Ended December 31,

   

Year Ended December 31,

 
   

2022

   

2021

   

2022

   

2021

 

Continuing Operations

                               

Net income (loss)

    (1,941 )     4,923       (285 )     (1,093 )

Income tax expense

    1,233       2,454       4,087       6,934  

Share of income of equity accounted investee (includes gain on disposal of $8,499 in Q4 2022)

    (9,873 )     (6,682 )     (13,995 )     (6,681 )

Interest expense and other income (expense), net

    4,790       1,394       9,834       17,218  

Foreign exchange gains (losses), net

    611       149       (348 )     (490 )

Depreciation and amortization expense

    5,738       6,116       22,593       23,601  

Private offer transaction cost

    264       -       2,867       -  

Impairment losses and restructuring cost

    9,714       5,046       9,824       6,456  

Share-based compensation expense

    338       485       1,551       1,418  

Warrant contra revenue

    -       (1,078 )     -       (87 )

Other non recurring costs

    526       -       526       -  

CSS option amortisation

    720       -       1,800       -  

Adjusted EBITDA from Continuing Operations

    12,121       12,807       38,455       47,276  
                                 

Discontinued Operations

                               

Net income (loss)

    992       3,416       4,516       10,819  

Income tax expense

    850       15       3,350       4,932  

Interest expense and other income (expense), net

    1,369       (709 )     2,168       1,955  

Foreign exchange gains (losses), net

    333       542       642       1,139  

Depreciation and amortization expense

    1,510       1,623       6,794       4,536  

Impairment losses and restructuring cost

    1,428       1,216       4,468       1,770  

Other non recurring costs

    2,724       -       2,724       -  

Adjusted EBITDA from Discontinued Operations

    9,206       6,103       24,662       25,151  
                                 

Adjusted EBITDA from Continuing and Discontinued Operations

    21,327       18,910       63,117       72,427  

 

 

 

Adjusted EPS:

                               
   

Three Months Ended December 31,

   

Year Ended December 31,

 
   

2022

   

2021

   

2022

   

2021

 

Continuing Operations

                               

Income (loss) attributable to Startek shareholders

    (1,941 )     4,923       (285 )     (1,093 )

Share based compensation expense

    338       486       1,551       1,418  

Amortization of intangible assets, net of tax

    2,279       2,277       9,062       9,062  

Warrant contra revenue

    -       (1,078 )     -       (87 )

Private offer transaction cost

    264       -       2,867       -  

Impairment of right-of-use assets

    1,110       4,514       1,110       4,514  

Impairment of goodwill

    8,052       -       8,052       -  

Debt issuance cost expensed out

    1,260       -       1,260       10,937  

Other non recurring costs

    526       -       526       -  

CSS option amortisation

    720       -       1,800       -  

Adjusted net income from Continuing Operations

    12,608       11,122       25,943       24,751  
                                 

Discontinued Operations

                               

Income (loss) attributable to Startek shareholders

    (1,187 )     1,771       (1,974 )     2,593  

Other non recurring costs

    2,724       -       2,724       -  

Adjusted net income (loss) from Discontinued Operations

    1,537       1,771       750       2,593  
                                 

Adjusted Net Income from Continuing and Discontinued Operations

    14,145       12,893       26,693       27,344  
                                 

Weighted average common shares outstanding - Basic

    40,271       40,707       40,305       40,719  

Weighted average common shares outstanding - Diluted

    40,271       40,865       40,305       41,086  
                                 

Adjusted EPS from Continuing Operations - Basic

    0.31       0.27       0.64       0.61  

Adjusted EPS from Continuing Operations - Diluted

    0.31       0.27       0.64       0.61  
                                 

Adjusted EPS from Discontinued Operations - Basic

    0.04       0.05       0.02       0.06  

Adjusted EPS from Discontinued Operations - Diluted

    0.04       0.05       0.02       0.06  
                                 

Adjusted EPS from Continuing and Discontinued Operations - Basic

    0.35       0.32       0.66       0.67  

Adjusted EPS from Continuing and Discontinued Operations - Diluted

    0.35       0.32       0.66       0.67