Exhibit 99.2

	Operating Results Scorecard
	As of December 31, 2009

Q1-07

Q2-07

Q3-07

Q4-07

2007

Q1-08

Q2-08

Q3-08

Q4-08

2008

Q1-09

Q2-09

Q3-09

Q4-09

2009

Revenue (millions)**

US	$	34.4		$	35.0		$	39.8		$	40.2		$	149.4		$	40.0		$	41.8		$	47.3		$	51.7		$	180.8		$	49.4		$	52.0		$	50.5		$	48.8		$	200.8
Canada	23.2			23.8			23.4			25.5			95.9			24.6			23.7			21.6			21.0			90.9			19.2			19.2			18.8			19.1			76.3
Offshore	—			—			—			—			—			—			—			0.1			0.6			0.6			2.2			2.0			3.2			4.6			11.9
Company Total	$	57.6		$	58.8		$	63.2		$	65.7		$	245.3		$	64.6		$	65.5		$	68.9		$	73.4		$	272.3		$	70.7		$	73.3		$	72.5		$	72.5		$	289.0
Gross Profit %
US	21.0		%	20.8		%	24.4		%	24.3		%	22.7		%	20.0		%	14.9		%	15.8		%	16.9		%	16.9		%	17.8		%	19.4		%	19.5		%	15.8		%	18.1		%
Canada	7.2		%	5.3		%	2.7		%	8.8		%	6.1		%	5.9		%	8.7		%	5.8		%	0.8		%	5.4		%	9.1		%	17.0		%	18.1		%	16.1		%	15.6		%
Offshore	n/a			n/a			n/a			n/a			n/a			n/a			n/a			-976.9		%	-148.8		%	-215.3		%	8.3		%	-11.1		%	7.1		%	22.1		%	7.6		%
Company Total	15.5		%	14.5		%	16.3		%	17.4		%	16.0		%	14.7		%	12.7		%	11.9		%	10.9		%	12.5		%	15.2		%	17.9		%	18.6		%	16.2		%	17.0		%
FTE* - Quarterly Average
US	2,846			2,970			3,214			3,321			3,088			3,272			3,428			3,775			4,282			3,692			4,293			4,344			4,047			4,017			4,173
Canada	2,313			2,180			2,158			2,125			2,194			2,077			1,982			1,842			1,734			1,908			1,613			1,502			1,490			1,510			1,528
Offshore	—			—			—			—			—			—			—			5			76			20			216			277			449			613			390
Company Total	5,159			5,150			5,372			5,446			5,282			5,349			5,410			5,622			6,092			5,620			6,122			6,123			5,986			6,140			6,091
Number of Agent Seats- End of Period
US	4,364			4,459			4,455			4,457			4,457			5,449			5,449			5,778			5,687			5,687			5,276			5,276			5,276			5,276			5,276
Canada	3,343			3,306			3,306			3,026			3,026			3,026			3,026			2,968			2,968			2,968			2,359			2,359			2,359			2,359			2,359
Offshore	—			—			—			—			—			—			—			1,100			1,100			1,100			1,100			1,100			1,100			1,100			1,100
Company Total	7,707			7,765			7,761			7,483			7,483			8,475			8,475			9,846			9,755			9,755			8,735			8,735			8,735			8,735			8,735
Number of Sites- End of Period
US	12			12			12			12			12			14			14			14			13			13			13			13			13			13			13
Canada	7			7			7			6			6			6			6			6			6			6			5			5			5			5			5
Offshore	—			—			—			—			—			—			—			1			1			1			1			1			1			1			1
Company Total	19			19			19			18			18			20			20			21			20			20			19			19			19			19			19
Utilization %
US	65		%	67		%	72		%	75		%	70		%	60		%	63		%	65		%	75		%	66		%	81		%	82		%	77		%	76		%	79		%
Canada	69		%	66		%	65		%	70		%	68		%	69		%	65		%	62		%	58		%	64		%	68		%	64		%	63		%	64		%	65		%
Offshore	n/a			n/a			n/a			n/a			n/a			n/a			n/a			0		%	7		%	4		%	20		%	25		%	41		%	56		%	35		%
Company Total	67		%	66		%	69		%	73		%	69		%	63		%	64		%	57		%	62		%	62		%	70		%	70		%	69		%	70		%	70		%

* FTE (Full-Time Equivalent) is calculated by dividing agent hours paid during the period by available work hours.

(i.e.- if there are 65 work days in a quarter, 520 paid hours would equal 1 FTE)

** 2008 Revenue and Gross Profit have been adjusted for the effect of discontinued operations associated with the sale of the Company’s subsidiary, Domain.com in February 2009.