SEGMENT INFORMATION (Tables)

12 Months Ended

Dec. 31, 2015

Following is a summary of segment information (in thousands):

	Year Ended December 31, 2015
	Technology			Bankruptcy and Settlement Administration			Eliminations			Total
Operating revenue	$	345,613		$	160,323		$	—		$	505,936
Intersegment revenue		1,594			—			(1,594	)		—

Operating revenues including intersegment revenue		347,207			160,323			(1,594	)		505,936
Reimbursable expenses		2,044			36,225						38,269

Total revenue		349,251			196,548			(1,594	)		544,205
Direct costs, selling, general and administrative expenses		254,200			142,527			(1,594	)		395,133

Segment performance measure	$	95,051		$	54,021		$	—		$	149,072


As a percentage of segment operating revenue		28	%		34	%					29	%

	Year Ended December 31, 2014
	Technology			Bankruptcy and Settlement Administration			Eliminations			Total
Operating revenue	$	297,679		$	146,439		$	—		$	444,118
Intersegment revenue		2,045			—			(2,045	)		—

Operating revenues including intersegment revenue		299,724			146,439			(2,045	)		444,118
Reimbursable expenses		2,540			27,812			—			30,352

Total revenue		302,264			174,251			(2,045	)		474,470
Direct costs, selling, general and administrative expenses		218,255			121,085			(2,045	)		337,295

Segment performance measure	$	84,009		$	53,166		$	—		$	137,175


As a percentage of segment operating revenue		28	%		36	%					31	%

	Year Ended December 31, 2013
	Technology			Bankruptcy and Settlement Administration			Eliminations			Total
Operating revenue	$	284,929		$	153,761		$	—		$	438,690
Intersegment revenue		384			—			(384	)		—

Operating revenues including intersegment revenue		285,313			153,761			(384	)		438,690
Reimbursable expenses		2,488			40,905			—			43,393

Total revenue		287,801			194,666			(384	)		482,083
Direct costs, selling, general and administrative expenses		198,462			145,596			(384	)		343,674

Segment performance measure	$	89,339		$	49,070		$	—		$	138,409


As a percentage of segment operating revenue		31	%		32	%					32	%

Following is a reconciliation of a segment performance measure to consolidated income (loss) before income taxes (in thousands):

	Year Ended December 31,
	2015			2014			2013
Segment performance measure	$	149,072		$	137,175		$	138,409
Unallocated expenses		(45,821	)		(62,557	)		(47,587	)
Share-based compensation expense		(13,748	)		(13,098	)		(10,008	)
Depreciation and software and leasehold amortization		(37,810	)		(36,042	)		(30,971	)
Amortization of identifiable intangible assets		(18,347	)		(12,655	)		(18,834	)
Intangible asset impairment expense		(1,162	)		—			—
Fair value adjustment to contingent consideration		1,182			(1,142	)		(2,580	)
Other operating income (expense)		(5,291	)		(880	)		791

Operating income		28,075			10,801			29,220
Interest expense, net		(20,413	)		(16,653	)		(12,115	)

Income (loss) before income taxes	$	7,662		$	(5,852	)	$	17,105

Following are capital expenditures (including software development costs) by segment (in thousands):

	Year Ended December 31,
	2015		2014		2013
Capital Expenditures
Technology	$	11,372	$	15,477	$	22,234
Bankruptcy and Settlement Administration		1,266		2,596		3,161
Unallocated and corporate		16,467		17,966		15,312

Total capital expenditures(1)	$	29,105	$	36,039	$	40,707


(1)	Excludes capital expenditures financed under long-term obligations such as capital leases and notes payable of $6.5 million, $4.9 million and $7.9 million for the years ended December 31, 2015, 2014 and 2013, respectively.

Following are assets by segment (in thousands):

	As of December 31,
	2015		2014
Total Assets
Technology	$	465,736	$	341,764
Bankruptcy and Settlement Administration		276,097		286,237
Unallocated and corporate		82,064		99,923

Total assets	$	823,897	$	727,924

Following is total revenue, determined by the location providing the services, by geographical area (in thousands):

Following are long-lived assets, excluding intangible assets, by geographical area (in thousands):