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CONSOLIDATED STATEMENTS OF CASH FLOWS (USD $)
In Thousands, unless otherwise specified
12 Months Ended
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2010
CASH FLOWS FROM OPERATING ACTIVITIES:      
Net income $ 22,427 $ 12,080 $ 13,929
Adjustments to reconcile net income to net cash provided by operating activities:      
Depreciation and software and leasehold amortization 27,399 23,081 20,391
Amortization of intangible assets 26,588 21,323 9,190
Fair value adjustment to contingent consideration (17,188) (7,166)  
Intangible asset impairment expense 1,777 1,278  
Share-based compensation expense 6,719 7,369 6,727
Provision for bad debts 2,223 2,303 2,146
Accretion of discount 1,162 212 98
Deferred income tax expense 1,473 2,430 (87)
Benefit related to embedded option     (738)
Other, net 611 999 365
Changes in operating assets and liabilities, net of effects from business acquisitions:      
Trade accounts receivable (17,123) (9,029) (17,011)
Prepaid expenses and other assets 2,833 40 18
Accounts payable and other liabilities 1,462 (5,238) (12)
Customer deposits 14,122 (581) (443)
Excess tax benefit related to share-based compensation   (77)  
Other (750) 1,659 (136)
Net cash provided by operating activities 73,735 50,683 34,437
CASH FLOWS FROM INVESTING ACTIVITIES:      
Purchase of property and equipment (16,025) (12,320) (11,092)
Internally developed software costs (6,467) (6,320) (8,131)
Payment of deferred acquisition consideration (8,400)    
Cash paid for business acquisitions, net of cash acquired   (166,930) (51,548)
Cash proceeds from sale of property and equipment 499    
Other investing activities, net 186 106 11
Net cash used in investing activities (30,207) (185,464) (70,760)
CASH FLOWS FROM FINANCING ACTIVITIES:      
Proceeds from revolver borrowings 65,000 214,000 78,000
Payments to reduce revolver borrowings (83,000) (64,000) (11,000)
Debt issuance costs   (1,940) (1,460)
Payments under long-term obligations (7,163) (2,953) (27,508)
Excess tax benefit related to share-based compensation   77  
Common stock repurchases (Note 7) (5,988) (10,858) (44,160)
Cash dividends paid (Note 7) (12,386) (5,514) (2,632)
Proceeds from issuance of common stock under share-based compensation plans 884 2,857 1,460
Net cash (used in) provided by financing activities (42,653) 131,669 (7,300)
Effect of exchange rate changes on cash 95 511 76
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS 970 (2,601) (43,547)
CASH AND CASH EQUIVALENTS, BEGINNING OF YEAR 2,838 5,439 48,986
CASH AND CASH EQUIVALENTS, END OF YEAR $ 3,808 $ 2,838 $ 5,439