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Operating Segments / Geographic Information
9 Months Ended
Sep. 30, 2011
Operating Segments / Geographic Information [Abstract] 
Operating Segments / Geographic Information
Note 14. Operating Segments / Geographic Information
We consider our business to consist of one segment which is providing services and customizable medical devices to biopharmaceutical organizations and, to a lesser extent, healthcare organizations. We operate on a worldwide basis with two primary locations in the United States, categorized below as North America, and one primary location each in the United Kingdom and Germany. A large portion of our revenues are allocated among our geographic segments based upon the profit split transfer pricing methodology, and revenues are generally allocated to the geographic segment in which the work is performed.
Geographic information is as follows (in thousands of dollars):
                                         
    Three Months Ended September 30, 2010  
    North                          
    America     UK     Germany     Eliminations     Total  
Service revenues
  $ 11,037     $ 5,553     $ 9,339     $     $ 25,929  
Site support revenues
    4,606       2,445       12,148             19,199  
 
                             
Net revenues from external customers
    15,643       7,998       21,487             45,128  
Intersegment revenues
    1,100       39             (1,139 )      
 
                             
Total revenues
  $ 16,743     $ 8,037     $ 21,487     $ (1,139 )   $ 45,128  
 
                             
Operating income
  $ 1,702     $ 1,835     $ 3,052     $     $ 6,589  
Long-lived assets
  $ 22,762     $ 6,017     $ 13,030     $     $ 41,809  
Total assets
  $ 94,223     $ 15,290     $ 96,038     $     $ 205,551  
                                         
    Three Months Ended September 30, 2011  
    North                          
    America     UK     Germany     Eliminations     Total  
Service revenues
  $ 11,575     $ 4,829     $ 8,789     $     $ 25,193  
Site support revenues
    4,997       2,602       15,291             22,890  
 
                             
Net revenues from external customers
    16,572       7,431       24,080             48,083  
Intersegment revenues
    6,157       28       193       (6,378 )      
 
                             
Total revenues
  $ 22,729     $ 7,459     $ 24,273     $ (6,378 )   $ 48,083  
 
                             
Operating income
  $ 902     $ 1,792     $ 2,539     $     $ 5,233  
Long-lived assets
  $ 25,089     $ 7,124     $ 19,548     $     $ 51,761  
Total assets
  $ 102,852     $ 20,104     $ 110,181     $     $ 233,137  
                                         
    Nine Months Ended September 30, 2010  
    North                          
    America     UK     Germany     Eliminations     Total  
Service revenues
  $ 31,820     $ 15,728     $ 11,913     $     $ 59,461  
Site support revenues
    14,328       7,036       15,267             36,631  
 
                             
Net revenues from external customers
    46,148       22,764       27,180             96,092  
Intersegment revenues
    1,424       39             (1,463 )      
 
                             
Total revenues
  $ 47,572     $ 22,803     $ 27,180     $ (1,463 )   $ 96,092  
 
                             
Operating income
  $ 8     $ 6,764     $ 3,615     $     $ 10,387  
Long-lived assets
  $ 22,762     $ 6,017     $ 13,030     $     $ 41,809  
Total assets
  $ 94,223     $ 15,290     $ 96,038     $     $ 205,551  
                                         
    Nine Months Ended September 30, 2011  
    North                          
    America     UK     Germany     Eliminations     Total  
Service revenues
  $ 32,631     $ 14,663     $ 24,292     $     $ 71,586  
Site support revenues
    14,176       7,832       39,037             61,045  
 
                             
Net revenues from external customers
    46,807       22,495       63,329             132,631  
Intersegment revenues
    19,098       87       193       (19,378 )      
 
                             
Total revenues
  $ 65,905     $ 22,582     $ 63,522     $ (19,378 )   $ 132,631  
 
                             
Operating income
  $ 2,334     $ 5,908     $ 4,915     $     $ 13,157  
Long-lived assets
  $ 25,089     $ 7,124     $ 19,548     $     $ 51,761  
Total assets
  $ 102,852     $ 20,104     $ 110,181     $     $ 233,137