BUSINESS SEGMENTS (Tables)

9 Months Ended

Sep. 30, 2012

Financial Information of Business Segments

Communication Services, including emergency communications, automated call processing, agent-based services and telephony / interconnect services.

	For the three months ended September 30,						For the nine months ended September 30,
	2012			2011			2012			2011
	(amounts in thousands)
Revenue:
Unified Communications	$	359,007		$	352,090		$	1,088,181		$	1,030,249
Communication Services		300,847			283,994			877,811			844,403
Intersegment eliminations		(2,958	)		(3,281	)		(8,139	)		(8,211	)
Total	$	656,896		$	632,803		$	1,957,853		$	1,866,441
Operating Income:
Unified Communications	$	96,345		$	100,279		$	293,286		$	290,760
Communication Services		20,947			31,668			59,747			82,745
Total	$	117,292		$	131,947		$	353,033		$	373,505
Depreciation and Amortization (Included in operating income)
Unified Communications	$	21,840		$	21,794		$	66,323		$	64,021
Communication Services		24,468			22,337			69,530			63,895
Total	$	46,308		$	44,131		$	135,853		$	127,916
Capital Expenditures:
Unified Communications	$	17,489		$	13,257		$	39,023		$	32,599
Communication Services		15,721			12,678			38,197			32,776
Corporate		1,499			3,026			6,873			6,939
Total	$	34,709		$	28,961		$	84,093		$	72,314

	As of September  30, 2012		As of December  31, 2011
	(amounts in thousands)
Assets:
Unified Communications	$	1,667,295	$	1,620,444
Communication Services		1,439,794		1,379,125
Corporate		344,976		227,949
Total	$	3,452,065	$	3,227,518

Geographic Information by Organizational Region

Geographic information by organizational region, in thousands, is noted below:

	For the three months ended September 30,				For the nine months ended September 30,
	2012		2011		2012		2011
	(amounts in thousands)
Revenue:
Americas—United States	$	535,934	$	512,367	$	1,594,670	$	1,507,050
Europe, Middle East & Africa (EMEA)		69,930		69,891		218,803		220,735
Asia Pacific		44,964		42,009		126,760		117,479
Americas—Other		6,068		8,536		17,620		21,177
Total	$	656,896	$	632,803	$	1,957,853	$	1,866,441

	As of September 30,		As of December31,
	2012		2011
	(amounts in thousands)
Long-Lived Assets:
Americas—United States	$	2,461,032	$	2,373,428
Europe, Middle East & Africa (EMEA)		196,760		206,598
Asia Pacific		24,966		21,599
Americas—Other		4,171		4,107
Total	$	2,686,929	$	2,605,732