EXHIBIT NO. 10.18

                                 (WEST (R) LOGO)

TO:     JOSEPH SCOTT ETZLER
FROM:   NANCEE BERGER
DATE:   FEBRUARY 11, 2005
RE:     2005 COMPENSATION PLAN
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Your 2005 compensation plan ("Plan Year") for your employment as President for
Intercall, Inc. (the "Company"), including ConferenceCall.com and ECI Conference
Call Services LLC, for 2005 is as follows:

1.   Your base salary will be $425,000 per year.

2.   You may also receive additional bonuses pursuant to Paragraph 3 of your
     Employment Agreement. The Company intends to calculate those bonuses as
     follows:

     a)   First, you will be eligible to receive a bonus based upon the
          Company's results ("Company Profitability Bonus"). The Company intends
          to calculate this Company Profitability Bonus as follows:

          1)   The Target Company Profitability Bonus shall be $350,000.

          2)   Each cumulative quarter's net operating income for the Company
               ("Plan Year Company NOI") will be compared to the cumulative
               budgeted net operating income for the Company for the same period
               ("Company NOI Budget").

          3)   The percentage by which the cumulative Plan Year Company NOI
               exceeds (i.e., a positive percentage) or is less than (i.e., a
               negative percentage) the cumulative Company NOI Budget shall be
               the "Company Profit Variance Percentage."

          4)   Each quarter's cumulative revenue for the Company ("Plan Year
               Company Revenue") will be compared to the cumulative budgeted
               revenue for the Company for the same period ("Company Revenue
               Budget").

          5)   The percentage by which the cumulative Plan Year Company Revenue
               exceeds (i.e., a positive percentage) or is less than (i.e., a
               negative percentage) the cumulative Company Revenue Budget shall
               be the "Company Revenue Variance Percentage."

          6)   The sum of one hundred percentage points (100%), plus the product
               of (i) the average of the Company Profit Variance Percentage and
               the Company Revenue Variance Percentage, multiplied by (ii) three
               (3), is the "Company Bonus Factor."

          7)   The product of the Company Bonus Factor and the Target Company
               Profitability Bonus, less any amounts paid to you for prior
               Company Profitability Bonuses during the Plan Year, will be paid
               to you in the month following each quarter end.

     b)   In no event shall the Company Profitability Bonus exceed $550,000.

3.   In addition, if West Corporation achieves its publicly stated 2005 Net
     Income range provided in December 2004, you will be eligible to receive an
     additional one-time bonus of $50,000. This bonus is not to be combined or
     netted together with any other bonus set forth in this agreement.

4.   All bonus calculations will be based upon the Company's operations and will
     not include profit and income derived from mergers, acquisitions, joint
     ventures, stock buybacks, other non-operating income or loss, or financing
     changes associated with such events unless specifically and individually
     approved by West Corporation's Compensation Committee


                                        /s/ Joseph Scott Etzler
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                                        Employee - Joseph Scott Etzler