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Consolidated Statements of Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Revenues:      
Total revenues $ 461,697 $ 357,575 $ 337,673
Operating expenses:      
Selling and marketing 172,865 131,824 123,917
General and administrative 53,042 43,920 41,906
Depreciation 8,572 7,955 6,648
Amortization of intangible assets 22,619 1,162 781
Acquisition and integration costs 8,948 3,787  
Total operating expenses 462,772 335,150 310,124
Income (loss) from operations (1,075) 22,425 27,549
Interest expense (8,054)    
Other income (expense), net (515) 674 301
Gains (losses) on investments, net 45 426 (479)
Income (loss) before income taxes (9,599) 23,525 27,371
Income tax expense (benefit) (29) 8,145 12,231
Net income (loss) $ (9,570) $ 15,380 $ 15,140
Basic income (loss) per common share $ (0.52) $ 0.85 $ 0.84
Diluted income (loss) per common share $ (0.52) $ 0.84 $ 0.83
Basic weighted average common shares outstanding 18,492 18,091 17,919
Diluted weighted average common shares outstanding 18,492 18,380 18,240
Research Services [Member]      
Revenues:      
Total revenues $ 298,735 $ 228,399 $ 216,471
Advisory Services and Events [Member]      
Revenues:      
Total revenues 162,962 129,176 121,202
Cost of Services and Fulfillment [Member]      
Operating expenses:      
Cost of services and fulfillment $ 196,726 $ 146,502 $ 136,872