Consolidated Statements of Operations - USD ($) shares in Millions, $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Total net sales	$ 110,812	$ 96,145	$ 332,410	$ 260,509
Operating expenses:
Cost of sales	62,930	57,106	189,509	154,023
Fulfillment	18,498	14,705	52,666	40,043
Technology and content	14,380	10,976	40,739	30,691
Marketing	8,010	5,434	21,741	14,605
General and administrative	2,153	1,668	6,298	4,700
Other operating expense (income), net	(11)	62	38	421
Total operating expenses	105,960	89,951	310,991	244,483
Operating income	4,852	6,194	21,419	16,026
Interest income	119	118	330	455
Interest expense	(493)	(428)	(1,327)	(1,233)
Other income (expense), net	(163)	925	2,795	1,165
Total non-operating income (expense)	(537)	615	1,798	387
Income before income taxes	4,315	6,809	23,217	16,413
Provision for income taxes	(1,155)	(569)	(4,179)	(2,298)
Equity-method investment activity, net of tax	(4)	91	3	(6)
Net income	$ 3,156	$ 6,331	$ 19,041	$ 14,109
Basic earnings per share (in usd per share)	$ 6.23	$ 12.63	$ 37.69	$ 28.24
Diluted earnings per share (in usd per share)	$ 6.12	$ 12.37	$ 37.02	$ 27.72
Weighted-average shares used in computation of earnings per share:
Basic (in shares)	507	501	505	500
Diluted (in shares)	515	512	514	509
Product
Total net sales	$ 54,876	$ 52,774	$ 170,371	$ 144,859
Service
Total net sales	$ 55,936	$ 43,371	$ 162,039	$ 115,650