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Segment Information (Tables)
9 Months Ended
Sep. 30, 2020
Segment Reporting [Abstract]  
Information on Reportable Segments and Reconciliation to Consolidated Net Income
Information on reportable segments and reconciliation to consolidated net income is as follows (in millions):
Three Months Ended
September 30,
Nine Months Ended
September 30,
 2019202020192020
North America
Net sales$42,638 $59,373 $117,104 $160,936 
Operating expenses41,356 57,121 111,971 155,232 
Operating income$1,282 $2,252 $5,133 $5,704 
International
Net sales$18,348 $25,171 $50,910 $66,945 
Operating expenses18,734 24,764 51,986 66,590 
Operating income (loss)$(386)$407 $(1,076)$355 
AWS
Net sales$8,995 $11,601 $25,072 $32,628 
Operating expenses6,734 8,066 18,467 22,661 
Operating income$2,261 $3,535 $6,605 $9,967 
Consolidated
Net sales$69,981 $96,145 $193,086 $260,509 
Operating expenses66,824 89,951 182,424 244,483 
Operating income3,157 6,194 10,662 16,026 
Total non-operating income (expense)(525)615 (739)387 
Provision for income taxes(494)(569)(1,588)(2,298)
Equity-method investment activity, net of tax(4)91 (15)(6)
Net income$2,134 $6,331 $8,320 $14,109 
Disaggregation of Revenue
Net sales by groups of similar products and services, which also have similar economic characteristics, is as follows (in millions):
  
Three Months Ended
September 30,
Nine Months Ended
September 30,
 2019202020192020
Net Sales:
Online stores (1)$35,039 $48,350 $95,590 $130,899 
Physical stores (2)4,192 3,788 12,829 12,201 
Third-party seller services (3)13,212 20,436 36,316 53,121 
Subscription services (4)4,957 6,572 13,975 18,146 
AWS8,995 11,601 25,072 32,628 
Other (5)3,586 5,398 9,304 13,514 
Consolidated$69,981 $96,145 $193,086 $260,509 
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(1)Includes product sales and digital media content where we record revenue gross. We leverage our retail infrastructure to offer a wide selection of consumable and durable goods that includes media products available in both a physical and digital format, such as books, music, videos, games, and software. These product sales include digital products sold on a transactional basis. Digital product subscriptions that provide unlimited viewing or usage rights are included in “Subscription services.”
(2)Includes product sales where our customers physically select items in a store. Sales from customers who order goods online for delivery or pickup at our physical stores are included in “Online stores.”
(3)Includes commissions and any related fulfillment and shipping fees, and other third-party seller services.
(4)Includes annual and monthly fees associated with Amazon Prime memberships, as well as audiobook, digital video, digital music, e-book, and other non-AWS subscription services.
(5)Primarily includes sales of advertising services, as well as sales related to our other service offerings.