Consolidated Statements of Operations - USD ($) shares in Millions, $ in Millions	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Total net sales	$ 75,452	$ 59,700
Operating expenses:
Cost of sales	44,257	33,920
Fulfillment	11,531	8,601
Marketing	4,828	3,664
Technology and content	9,325	7,927
General and administrative	1,452	1,173
Other operating expense (income), net	70	(5)
Total operating expenses	71,463	55,280
Operating income	3,989	4,420
Interest income	202	183
Interest expense	(402)	(366)
Other income (expense), net	(406)	164
Total non-operating income (expense)	(606)	(19)
Income before income taxes	3,383	4,401
Provision for income taxes	(744)	(836)
Equity-method investment activity, net of tax	(104)	(4)
Net income	$ 2,535	$ 3,561
Basic earnings per share	$ 5.09	$ 7.24
Diluted earnings per share	$ 5.01	$ 7.09
Weighted-average shares used in computation of earnings per share:
Basic (in shares)	498	491
Diluted (in shares)	506	502
Product [Member]
Total net sales	$ 41,841	$ 34,283
Service [Member]
Total net sales	$ 33,611	$ 25,417