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Description of Business and Accounting Policies - Accounts Receivable, Net and Other (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Accounts receivable, net and other $ 20,816 $ 16,677  
Allowance for doubtful accounts 718 495 $ 348
Additions to allowance for doubtful accounts 1,000 878 626
Deductions to allowance for doubtful accounts 793 731 $ 515
Customer receivables      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Accounts receivable, net and other 12,600 9,400  
Vendor receivables      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Accounts receivable, net and other 4,200 3,200  
Loans Receivable      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Accounts receivable, net and other $ 863 $ 710