Consolidated Statements Of Operations (USD $) In Millions, except Per Share data, unless otherwise specified	3 Months Ended		9 Months Ended
	Sep. 30, 2014	Sep. 30, 2013	Sep. 30, 2014	Sep. 30, 2013
Net product sales	$ 16,022	$ 13,808	$ 46,978	$ 39,831
Net service sales	4,557	3,284	12,681	9,034
Total net sales	20,579	17,092	59,659	48,865
Operating expenses
Cost of sales	14,627	12,366	42,080	35,375
Fulfillment	2,643	2,034	7,342	5,667
Marketing	993	694	2,806	2,001
Technology and content	2,423	1,734	6,639	4,703
General and administrative	406	278	1,110	810
Other operating expense (income), net	31	11	94	74
Total operating expenses	21,123	17,117	60,071	48,630
Income (loss) from operations	(544)	(25)	(412)	235
Interest income	9	9	31	28
Interest expense	(49)	(36)	(136)	(102)
Other income (expense), net	(50)	9	(23)	(107)
Total non-operating income (expense)	(90)	(18)	(128)	(181)
Income (loss) before income taxes	(634)	(43)	(540)	54
Benefit (provision) for income taxes	205	12	38	18
Equity-method investment activity, net of tax	(8)	(10)	47	(38)
Net income (loss)	$ (437)	$ (41)	$ (455)	$ 34
Basic earnings per share (in usd per share)	$ (0.95)	$ (0.09)	$ (0.99)	$ 0.08
Diluted earnings per share (in usd per share)	$ (0.95)	$ (0.09)	$ (0.99)	$ 0.07
Weighted average shares used in computation of earnings per share:
Basic (in shares)	463	457	461	456
Diluted (in shares)	463	457	461	464