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Installment Receivables - Schedule of Activity in the Deferred Interest Allowance for Credit Losses (Details) - USD ($)
$ in Millions
9 Months Ended 12 Months Ended
Dec. 31, 2019
Mar. 31, 2019
Financing Receivable    
Financing Receivable, Allowance for Credit Losses [Roll Forward]    
Deferred interest and allowance for credit losses, beginning of period $ 286 $ 323
Bad debt expense 142 116
Write-offs, net of recoveries (114) (118)
Change in deferred interest on short- and long-term installment receivables 14 15
Deferred interest and allowance for credit losses, end of period 328 286
Balances without adoption of Topic 606    
Financing Receivable, Allowance for Credit Losses [Roll Forward]    
Change in deferred interest on short- and long-term installment receivables $ 0 $ (50)