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New Accounting Pronouncements - Cumulative Effects of Accounting Standards Update on Statement of Comprehensive Income and Balance Sheet (Details) - USD ($)
$ / shares in Units, shares in Millions, $ in Millions
3 Months Ended 9 Months Ended
Jun. 30, 2018
Jun. 30, 2017
Dec. 31, 2017
New Accounting Pronouncements or Change in Accounting Principle [Line Items]      
Sales Revenue, Services, Net $ 5,740 $ 6,071  
Revenue, equipment sales, net 1,173 1,187  
Revenue, equipment rentals, net 1,212 899  
Revenues 8,125 8,157  
Cost of Services (exclusive of depreciation and amortization included below) 1,677 1,709  
Cost of equipment sales 1,270 1,545  
Cost of equipment rentals 124 112  
Selling, general and administrative 1,867 1,938  
Depreciation, network and other 1,023 977  
Depreciation, equipment rentals 1,136 854  
Amortization 171 223 $ 628
Other, net 42 (364)  
Costs and Expenses 7,310 6,994  
Operating Income 815 1,163 2,491
Total other expense (595) (665)  
Loss (income) before income taxes 220 498 $ 652
Income tax benefit (47) (292)  
Income (Loss) from Continuing Operations, Net of Tax, Including Portion Attributable to Noncontrolling Interest 173 206  
Net Income (Loss) Attributable to Noncontrolling Interest 3 0  
Net Income (Loss) Attributable to Parent $ 176 $ 206  
Basic net (loss) income per common share $ 0.04 $ 0.05  
Diluted net (loss) income per common share $ 0.04 $ 0.05  
Basic weighted average common shares outstanding 4,010 3,993  
Diluted weighted average common shares outstanding 4,061 4,076  
Change | Accounting Standards Update 2014-09      
New Accounting Pronouncements or Change in Accounting Principle [Line Items]      
Sales Revenue, Services, Net $ (143)    
Revenue, equipment sales, net 281    
Revenue, equipment rentals, net (16)    
Revenues 122    
Cost of Services (exclusive of depreciation and amortization included below) (11)    
Cost of equipment sales 22    
Cost of equipment rentals 0    
Selling, general and administrative (81)    
Depreciation, network and other 0    
Depreciation, equipment rentals 0    
Amortization 0    
Other, net 0    
Costs and Expenses (70)    
Operating Income 192    
Total other expense 0    
Loss (income) before income taxes 192    
Income tax benefit (40)    
Income (Loss) from Continuing Operations, Net of Tax, Including Portion Attributable to Noncontrolling Interest 152    
Net Income (Loss) Attributable to Noncontrolling Interest 0    
Net Income (Loss) Attributable to Parent $ 152    
Basic net (loss) income per common share $ 30,000    
Diluted net (loss) income per common share $ 30,000    
Basic weighted average common shares outstanding 0    
Diluted weighted average common shares outstanding 0    
Balances without adoption of Topic 606      
New Accounting Pronouncements or Change in Accounting Principle [Line Items]      
Sales Revenue, Services, Net $ 5,883    
Revenue, equipment sales, net 892    
Revenue, equipment rentals, net 1,228    
Revenues 8,003    
Cost of Services (exclusive of depreciation and amortization included below) 1,688    
Cost of equipment sales 1,248    
Cost of equipment rentals 124    
Selling, general and administrative 1,948    
Depreciation, network and other 1,023    
Depreciation, equipment rentals 1,136    
Amortization 171    
Other, net 42    
Costs and Expenses 7,380    
Operating Income 623    
Total other expense (595)    
Loss (income) before income taxes 28    
Income tax benefit (7)    
Income (Loss) from Continuing Operations, Net of Tax, Including Portion Attributable to Noncontrolling Interest 21    
Net Income (Loss) Attributable to Noncontrolling Interest 3    
Net Income (Loss) Attributable to Parent $ 24    
Basic net (loss) income per common share $ 10,000    
Diluted net (loss) income per common share $ 10,000    
Basic weighted average common shares outstanding 4,010    
Diluted weighted average common shares outstanding 4,061