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CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME - USD ($)
shares in Millions, $ in Millions
3 Months Ended
Jun. 30, 2015
Jun. 30, 2014
Dec. 31, 2013
Revenue, Net [Abstract]      
Service $ 7,037 $ 7,683  
Equipment 990 1,106  
Net operating revenues 8,027 8,789  
Net operating expenses      
Cost of Services (exclusive of depreciation and amortization included below) 2,393 2,520  
Cost of Products (exclusive of depreciation and amortization included below) 1,365 2,158  
Selling, general and administrative 2,187 2,284  
Depreciation 1,241 868  
Amortization 347 413  
Other, net (7) 27  
Total costs and expenses 7,526 8,270  
Operating Income 501 519  
Other (expense) income      
Interest Expense (542) (512)  
Other income, net 4 1  
Nonoperating Expense (538) (511)  
Loss (income) before income taxes (37) 8  
Income tax benefit 17 15  
Net (loss) income $ (20) $ 23  
Basic net (loss) income per common share $ (0.01) $ 0.01  
Diluted net (loss) income per common share $ (0.01) $ 0.01  
Basic weighted average common shares outstanding 3,967 3,945  
Diluted weighted average common shares outstanding 3,967 4,002  
Other comprehensive (loss) income, net of tax:      
Net unrealized holding gains on securities and other $ 2   $ 0
Net unrecognized net periodic pension and other postretirement benefits 2   $ 0
Other comprehensive income 4 $ 0  
Comprehensive (loss) income $ (16) $ 23