SEGMENT INFORMATION (Tables)

3 Months Ended

Mar. 31, 2025

SEGMENT INFORMATION [ABSTRACT]

Schedule of Segment Reporting Information, by Segment [Table Text Block]

The following tables present certain financial data by segment (in thousands). The significant expense categories and amounts align with the segment-level information that is regularly provided to the CODM.

Three Months Ended March 31, 2025

	TTEC Engage		TTEC Digital		Total
Revenue	$	426,188	$	108,040	$	534,228
Cost of services (exclusive of depreciation and amortization presented separately below) (1)		342,162		72,385		414,547
Selling, general and administrative		47,483		22,554		70,037
Depreciation and amortization		16,206		6,492		22,698
Other segment items(2)		2,012		745		2,757
Income from operations		18,325		5,864		24,189
Interest income						4,580
Interest expense						(19,797)
Other income (expense), net						3,589
Income before income taxes						12,561

Three Months Ended March 31, 2024

	TTEC Engage		TTEC Digital		Total
Revenue	$	464,607	$	112,031	$	576,638
Cost of services (exclusive of depreciation and amortization presented separately below) (1)		375,009		78,809		453,818
Selling, general and administrative		51,288		23,287		74,575
Depreciation and amortization		18,095		7,050		25,145
Other segment items(2)		792		(403)		389
Income from operations		19,423		3,288		22,711
Interest income						983
Interest expense						(21,071)
Other income (expense), net						206
Income before income taxes						2,829

⁽¹⁾ Cost of services primarily includes employee related and technology costs.

⁽²⁾ Other segment items include impairment losses and restructuring charges.

	Three Months Ended
	March 31,
	2025		2024
Capital Expenditures
TTEC Digital	$	2,106	$	1,787
TTEC Engage		3,300		11,686
Total	$	5,406	$	13,473

	March 31, 2025		December 31, 2024
Total Assets
TTEC Digital	$	769,068	$	776,099
TTEC Engage		957,168		977,281
Total	$	1,726,236	$	1,753,380

Schedule of Revenue from External Customers Attributed to Foreign Countries by Geographic Area [Table Text Block]

The following table presents revenue based upon the geographic location where the services are provided (in thousands):

	Three Months Ended March 31,
	2025		2024
Revenue
United States / Canada	$	369,029	$	386,916
Philippines / Asia Pacific / India		91,254		120,465
Europe / Middle East / Africa		47,549		38,844
Latin America		26,396		30,413
Total	$	534,228	$	576,638