DERIVATIVES (Tables)

12 Months Ended

Dec. 31, 2024

DERIVATIVES [ABSTRACT]

Schedule of Cash Flow Hedges Included in Accumulated Other Comprehensive Income (Loss) [Table Text Block]

	Year Ended December 31,
	2024		2023		2022
Aggregate unrealized net gain/(loss) at beginning of period	$	6,315	$	89	$	(40)
Add: Net gain/(loss) from change in fair value of cash flow hedges		(9,988)		9,160		(2,023)
Less: Net (gain)/loss reclassified to earnings from effective hedges		(1,910)		(2,934)		2,152
Aggregate unrealized net gain/(loss) at end of period	$	(5,583)	$	6,315	$	89

Schedule of Notional Amounts of Outstanding Derivative Positions [Table Text Block]

The Company’s foreign exchange cash flow hedging instruments as of December 31, 2024 and 2023 are summarized as follows (in thousands). All hedging instruments are forward contracts.

	Local
	Currency	U.S. Dollar			% Maturing		Contracts
	Notional	Notional			in the next		Maturing
As of December 31, 2024	Amount	Amount			12 months		Through
Philippine Peso	6,034,000	$	105,098	(1)	67.8	%	March 2027
Mexican Peso	548,000		26,682		64.6	%	December 2026
		$	131,780

	Local
	Currency	U.S. Dollar
	Notional	Notional
As of December 31, 2023	Amount	Amount
Canadian Dollar	2,250	$	1,670
Philippine Peso	9,324,000		165,842	(1)
Mexican Peso	938,000		44,155
		$	211,667

(1) Includes contracts to purchase Philippine pesos in exchange for New Zealand dollars and Australian dollars, which are translated into equivalent U.S. dollars on December 31, 2024 and December 31, 2023.

Schedule of Derivatives Instruments Statements of Financial Performance and Financial Position, Location [Table Text Block]

The Company’s derivatives as of December 31, 2024 and 2023 were as follows (in thousands):

	December 31, 2024
	Designated		Not Designated
	as Hedging		as Hedging
Designation:	Instruments		Instruments
	Foreign		Foreign
Derivative contract type:	Exchange		Exchange
Derivative classification:	Cash Flow		Fair Value
Fair value and location of derivative in the Consolidated Balance Sheet:
Prepaids and other current assets	$	783	$	6
Other long-term assets		—		—
Other current liabilities		(2,679)		(183)
Other long-term liabilities		(1,471)		—
Total fair value of derivatives, net	$	(3,367)	$	(177)

	December 31, 2023
	Designated		Not Designated
	as Hedging		as Hedging
Designation:	Instruments		Instruments
	Foreign		Foreign
Derivative contract type:	Exchange		Exchange
Derivative classification:	Cash Flow		Fair Value
Fair value and location of derivative in the Consolidated Balance Sheet:
Prepaids and other current assets	$	7,527	$	327
Other long-term assets		2,415		—
Other current liabilities		(1,214)		(120)
Other long-term liabilities		(197)		—
Total fair value of derivatives, net	$	8,531	$	207

Schedule of cash flow hedge impact on Statement of Comprehensive Income

	Year Ended December 31,
	2024		2023		2022
	Designated as Hedging
Designation:	Instruments
Derivative contract type:	Foreign Exchange
Derivative classification:	Cash Flow
Amount of gain or (loss) recognized in Other comprehensive income (loss) - effective portion, net of tax	$	1,910	$	2,934	$	(2,152)
Amount and location of net gain or (loss) reclassified from Accumulated OCI to income - effective portion:
Revenue	$	2,582	$	3,964	$	(2,906)

Schedule of fair value derivative impact on Statement of Comprehensive Income

	Year Ended December 31,
	2024		2023		2022
Designation:	Not Designated as Hedging Instruments
Derivative contract type:	Foreign Exchange
Derivative classification:	Fair Value
Amount and location of net gain or (loss) recognized in the Consolidated Statement of Comprehensive Income (Loss):
Other income (expense), net	$	(1,255)	$	1,882	$	827