XML 53 R39.htm IDEA: XBRL DOCUMENT v3.24.3
SEGMENT INFORMATION (SEGMENT FINANCIALS) (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Dec. 31, 2023
Segment Reporting Information [Line Items]          
Net Revenue $ 529,427 $ 602,956 $ 1,640,150 $ 1,836,636  
Depreciation, Depletion and Amortization, Nonproduction 24,042 25,595 74,258 76,368  
Operating Income (Loss) 12,889 25,388 (188,813) 101,097  
Capital expenditures 8,783 21,768 36,465 54,722  
Total Assets 1,826,290   1,826,290   $ 2,185,598
Operating Segments [Member]          
Segment Reporting Information [Line Items]          
Net Revenue 529,427 602,956 1,640,150 1,836,636  
TTEC Digital          
Segment Reporting Information [Line Items]          
Net Revenue 115,669 133,252 344,068 367,764  
Depreciation, Depletion and Amortization, Nonproduction 6,986 6,801 21,051 20,384  
Operating Income (Loss) 7,474 11,925 16,771 19,864  
Capital expenditures 2,420 1,461 6,498 6,087  
Total Assets 795,149   795,149   815,488
TTEC Digital | Operating Segments [Member]          
Segment Reporting Information [Line Items]          
Net Revenue 115,669 133,252 344,068 367,764  
TTEC Engage          
Segment Reporting Information [Line Items]          
Net Revenue 413,758 469,704 1,296,082 1,468,872  
Depreciation, Depletion and Amortization, Nonproduction 17,056 18,794 53,207 55,984  
Operating Income (Loss) 5,415 13,463 (205,584) 81,233  
Capital expenditures 6,363 20,307 29,967 48,635  
Total Assets 1,031,141   1,031,141   $ 1,370,110
TTEC Engage | Operating Segments [Member]          
Segment Reporting Information [Line Items]          
Net Revenue $ 413,758 $ 469,704 $ 1,296,082 $ 1,468,872