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Consolidated Statements of Comprehensive Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Consolidated Statements of Comprehensive Income        
Revenue. $ 534,085 $ 600,394 $ 1,110,723 $ 1,233,680
Type of Revenue us-gaap:ServiceMember us-gaap:ServiceMember us-gaap:ServiceMember us-gaap:ServiceMember
Operating expenses        
Cost of services (exclusive of depreciation and amortization presented separately below) $ 417,890 $ 464,686 $ 871,708 $ 947,364
Selling, general and administrative 73,726 75,338 148,301 149,348
Depreciation and amortization 25,071 24,946 50,216 50,773
Restructuring charges, net 5,095 1,474 5,344 3,527
Impairment losses 236,716 2,652 236,856 6,959
Total operating expenses 758,498 569,096 1,312,425 1,157,971
Income from operations (224,413) 31,298 (201,702) 75,709
Other income (expense)        
Interest income 414 1,126 1,397 2,290
Interest expense (20,431) (18,991) (41,502) (36,382)
Other income (expense), net 1,788 (3,574) 1,994 (2,919)
Total other income (expense) (18,229) (21,439) (38,111) (37,011)
Income before income taxes (242,642) 9,859 (239,813) 38,698
Benefit from (provision for) income taxes (54,126) (6,102) (56,455) (14,024)
Net income (296,768) 3,757 (296,268) 24,674
Net income attributable to noncontrolling interest (2,771) (2,546) (5,576) (4,816)
Net income (loss) attributable to TTEC stockholders (299,539) 1,211 (301,844) 19,858
Other comprehensive income (loss)        
Foreign currency translation adjustments (7,381) 19,367 (11,218) 28,765
Derivative valuation, gross (8,854) 712 (9,164) 9,573
Derivative valuation, tax effect 2,304 (187) 2,379 (2,497)
Other, net of tax 91 108 212 180
Total other comprehensive income (loss) (13,840) 20,000 (17,791) 36,021
Total comprehensive income (loss) (310,608) 23,757 (314,059) 60,695
Less: Comprehensive income attributable to noncontrolling interest (2,779) (2,560) (5,490) (4,385)
Comprehensive income (loss) attributable to TTEC stockholders $ (313,387) $ 21,197 $ (319,549) $ 56,310
Weighted average shares outstanding        
Basic 47,564 47,264 47,498 47,249
Diluted 47,623 47,453 47,585 47,417
Net income (loss) per share attributable to TTEC stockholders        
Basic $ (6.30) $ 0.03 $ (6.35) $ 0.42
Diluted $ (6.29) $ 0.03 $ (6.34) $ 0.42