SEGMENT INFORMATION (Tables)

6 Months Ended

Jun. 30, 2024

SEGMENT INFORMATION [ABSTRACT]

Schedule of Segment Selected Financial Data

The following tables present certain financial data by segment (in thousands):

Three Months Ended June 30, 2024

							Depreciation		Income/
	Gross		Intersegment		Net		&		(loss) from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	116,368	$	—	$	116,368	$	7,014	$	6,008
TTEC Engage		417,717		—		417,717		18,057		(230,421)
Total	$	534,085	$	—	$	534,085	$	25,071	$	(224,413)

Three Months Ended June 30, 2023

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	117,585	$	—	$	117,585	$	6,722	$	7,154
TTEC Engage		482,809		—		482,809		18,224		24,144
Total	$	600,394	$	—	$	600,394	$	24,946	$	31,298

Six Months Ended June 30, 2024

							Depreciation		Income/
	Gross		Intersegment		Net		&		(loss) from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	228,399	$	—	$	228,399	$	14,064	$	9,296
TTEC Engage		882,324		—		882,324		36,152		(210,998)
Total	$	1,110,723	$	—	$	1,110,723	$	50,216	$	(201,702)

Six Months Ended June 30, 2023

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	234,512	$	—	$	234,512	$	13,583	$	7,939
TTEC Engage		999,168		—		999,168		37,190		67,770
Total	$	1,233,680	$	—	$	1,233,680	$	50,773	$	75,709

	Three Months Ended				Six Months Ended
	June 30,				June 30,
	2024		2023		2024		2023
Capital Expenditures
TTEC Digital	$	2,290	$	2,352	$	4,077	$	4,626
TTEC Engage		11,919		16,933		23,605		28,328
Total	$	14,209	$	19,285	$	27,682	$	32,954

	June 30, 2024		December 31, 2023
Total Assets
TTEC Digital	$	798,832	$	815,488
TTEC Engage		993,789		1,370,110
Total	$	1,792,621	$	2,185,598

Schedule of Revenue by Geographic Area

The following table presents revenue based upon the geographic location where the services are provided (in thousands):

	Three Months Ended June 30,				Six Months Ended June 30,
	2024		2023		2024		2023
Revenue
United States / Canada	$	354,607	$	414,854	$	741,599	$	858,890
Philippines / Asia Pacific / India		108,728		115,740		229,194		237,779
Europe / Middle East / Africa		42,188		36,023		81,031		70,477
Latin America		28,562		33,777		58,899		66,534
Total	$	534,085	$	600,394	$	1,110,723	$	1,233,680