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SEGMENT INFORMATION (Tables)
3 Months Ended
Mar. 31, 2024
SEGMENT INFORMATION [ABSTRACT]  
Schedule of Segment Selected Financial Data

The following tables present certain financial data by segment (in thousands):

Three Months Ended March 31, 2024

    

    

    

    

Depreciation

    

Income

 

Gross

Intersegment

Net

&

from

 

Revenue

Sales

Revenue

Amortization

Operations

 

TTEC Digital

$

112,031

$

$

112,031

$

7,050

$

3,288

TTEC Engage

 

464,607

 

 

464,607

 

18,095

 

19,423

Total

$

576,638

$

$

576,638

$

25,145

$

22,711

Three Months Ended March 31, 2023

    

    

    

    

Depreciation

    

Income

Gross

Intersegment

Net

&

from

Revenue

Sales

Revenue

Amortization

Operations

TTEC Digital

$

116,927

$

$

116,927

$

6,861

$

785

TTEC Engage

 

516,359

 

516,359

 

18,966

 

43,626

Total

$

633,286

$

$

633,286

$

25,827

$

44,411

Three Months Ended 

March 31,

2024

    

2023

    

Capital Expenditures

TTEC Digital

$

1,787

 

$

2,274

 

TTEC Engage

 

11,686

 

11,395

Total

$

13,473

 

$

13,669

 

March 31, 2024

    

December 31, 2023

Total Assets

TTEC Digital

$

817,502

 

$

815,488

TTEC Engage

 

1,297,552

 

1,370,110

Total

$

2,115,054

 

$

2,185,598

Schedule of Revenue by Geographic Area

The following table presents revenue based upon the geographic location where the services are provided (in thousands):

Three Months Ended March 31,

    

2024

    

2023

    

Revenue

United States / Canada

$

386,916

$

444,035

 

Philippines / Asia Pacific / India

 

120,465

 

122,039

Europe / Middle East / Africa

 

38,844

 

34,455

Latin America

 

30,413

 

32,757

Total

$

576,638

 

$

633,286