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Consolidated Statements of Comprehensive Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2022
Jun. 30, 2023
Jun. 30, 2022
Consolidated Statements of Comprehensive Income        
Revenue. $ 600,394 $ 604,250 $ 1,233,680 $ 1,192,976
Type of Revenue us-gaap:ServiceMember us-gaap:ServiceMember us-gaap:ServiceMember us-gaap:ServiceMember
Operating expenses        
Cost of services (exclusive of depreciation and amortization presented separately below) $ 464,686 $ 463,510 $ 947,364 $ 910,725
Selling, general and administrative 75,338 66,766 149,348 131,605
Depreciation and amortization 24,946 26,314 50,773 52,944
Restructuring charges, net 1,474 2,528 3,527 3,148
Impairment losses 2,652 9,248 6,959 10,360
Total operating expenses 569,096 568,366 1,157,971 1,108,782
Income from operations 31,298 35,884 75,709 84,194
Other income (expense)        
Interest income 1,126 271 2,290 471
Interest expense (18,991) (6,194) (36,382) (9,960)
Other income (expense), net (3,574) 6,111 (2,919) 7,371
Total other income (expense) (21,439) 188 (37,011) (2,118)
Income before income taxes 9,859 36,072 38,698 82,076
Benefit from (provision for) income taxes (6,102) (7,274) (14,024) (15,308)
Net income 3,757 28,798 24,674 66,768
Net income attributable to noncontrolling interest (2,546) (3,564) (4,816) (8,130)
Net income (loss) attributable to TTEC stockholders 1,211 25,234 19,858 58,638
Other comprehensive income (loss)        
Foreign currency translation adjustments 19,367 (23,370) 28,765 (23,074)
Derivative valuation, gross 712 (8,515) 9,573 (7,666)
Derivative valuation, tax effect (187) 2,208 (2,497) 1,988
Other, net of tax 108 313 180 354
Total other comprehensive income (loss) 20,000 (29,364) 36,021 (28,398)
Total comprehensive income (loss) 23,757 (566) 60,695 38,370
Less: Comprehensive income attributable to noncontrolling interest (2,560) (2,134) (4,385) (5,749)
Comprehensive income (loss) attributable to TTEC stockholders $ 21,197 $ (2,700) $ 56,310 $ 32,621
Weighted average shares outstanding        
Basic 47,264 47,047 47,249 47,026
Diluted 47,453 47,383 47,417 47,381
Weighted Average Share Counts        
Basic $ 0.03 $ 0.54 $ 0.42 $ 1.25
Diluted $ 0.03 $ 0.53 $ 0.42 $ 1.24