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Consolidated Statements of Comprehensive Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Consolidated Statements of Comprehensive Income      
Revenue. $ 2,443,707 $ 2,273,062 $ 1,949,248
Type of Revenue us-gaap:ServiceMember us-gaap:ServiceMember us-gaap:ServiceMember
Operating expenses      
Cost of services (exclusive of depreciation and amortization presented separately below) $ 1,856,518 $ 1,704,109 $ 1,452,719
Selling, general and administrative 287,433 239,994 203,902
Depreciation and amortization 111,791 96,706 78,862
Restructuring charges, net 5,673 3,807 3,264
Impairment losses 13,749 11,254 5,809
Total operating expenses 2,275,164 2,055,870 1,744,556
Income from operations 168,543 217,192 204,692
Other income (expense)      
Interest income 1,811 761 1,656
Interest expense (36,067) (12,384) (17,489)
Other income (expense), net 10,161 2,315 (18,591)
Total other income (expense) (24,095) (9,308) (34,424)
Income before income taxes 144,448 207,884 170,268
Benefit from (provision for) income taxes (27,115) (49,695) (40,937)
Net income 117,333 158,189 129,331
Net income attributable to noncontrolling interest (14,093) (17,219) (10,683)
Net income (loss) attributable to TTEC stockholders 103,240 140,970 118,648
Other comprehensive income (loss)      
Foreign currency translation adjustments (28,688) (17,551) 29,537
Derivative valuation, gross 178 (11,452) 5,717
Derivative valuation, tax effect (49) 2,981 (1,468)
Other, net of tax 183 (391) 488
Total other comprehensive income (loss) (28,376) (26,413) 34,274
Total comprehensive income (loss) 88,957 131,776 163,605
Less: Comprehensive income attributable to noncontrolling interest (12,679) (12,067) (8,352)
Comprehensive income (loss) attributable to TTEC stockholders $ 76,278 $ 119,709 $ 155,253
Weighted average shares outstanding      
Basic 47,121 46,890 46,647
Diluted 47,335 47,386 46,993
Weighted Average Share Counts      
Basic $ 2.19 $ 3.01 $ 2.54
Diluted $ 2.18 $ 2.97 $ 2.52