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GOODWILL (GOODWILL ROLLFORWARD) (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Goodwill [Line Items]    
Beginning balance, goodwill $ 301,694 $ 204,633
Acquisitions / Adjustments Increase (Decrease) 59,087 96,993
Effect of Foreign Currency 2,721 68
Ending balance, goodwill 363,502 301,694
TTEC Digital    
Goodwill [Line Items]    
Beginning balance, goodwill 66,275 66,158
Acquisitions / Adjustments Increase (Decrease) 59,341 0
Effect of Foreign Currency 2,595 117
Ending balance, goodwill 128,211 66,275
TTEC Engage    
Goodwill [Line Items]    
Beginning balance, goodwill 235,419 138,475
Acquisitions / Adjustments Increase (Decrease) (254) 96,993
Effect of Foreign Currency 126 (49)
Ending balance, goodwill $ 235,291 $ 235,419