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GOODWILL (GOODWILL ROLLFORWARD) (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Goodwill [Line Items]    
Beginning balance, goodwill $ 204,633 $ 209,727
Acquisitions / Adjustments Increase (Decrease) 96,993 1,107
Effect of Foreign Currency 68 (6,201)
Ending balance, goodwill 301,694 204,633
TTEC Digital    
Goodwill [Line Items]    
Beginning balance, goodwill 66,158 65,791
Acquisitions / Adjustments Increase (Decrease) 0 1,232
Effect of Foreign Currency 117 (865)
Ending balance, goodwill 66,275 66,158
TTEC Engage    
Goodwill [Line Items]    
Beginning balance, goodwill 138,475 143,936
Acquisitions / Adjustments Increase (Decrease) 96,993 (125)
Effect of Foreign Currency (49) (5,336)
Ending balance, goodwill $ 235,419 $ 138,475