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GOODWILL (NARRATIVE) (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2018
Dec. 31, 2017
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems    
Goodwill $ 205,632 $ 206,694
Impairment losses 1,120  
Customer Management Services [Member]    
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems    
Goodwill 118,336 119,497
Customer Strategy Services [Member]    
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems    
Goodwill 22,018 21,919
Customer Growth Services [Member]    
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems    
Goodwill 24,439 24,439
Customer Technology Services [Member]    
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems    
Goodwill $ 40,839 $ 40,839