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GOODWILL (GOODWILL ROLLFORWARD) (Details)
$ in Thousands
3 Months Ended
Mar. 31, 2018
USD ($)
Goodwill [Line Items]  
Beginning balance, goodwill $ 206,694
Effect of Foreign Currency (1,062)
Ending balance, goodwill 205,632
Customer Management Services [Member]  
Goodwill [Line Items]  
Beginning balance, goodwill 119,497
Effect of Foreign Currency (1,161)
Ending balance, goodwill 118,336
Customer Growth Services [Member]  
Goodwill [Line Items]  
Beginning balance, goodwill 24,439
Ending balance, goodwill 24,439
Customer Technology Services [Member]  
Goodwill [Line Items]  
Beginning balance, goodwill 40,839
Ending balance, goodwill 40,839
Customer Strategy Services [Member]  
Goodwill [Line Items]  
Beginning balance, goodwill 21,919
Effect of Foreign Currency 99
Ending balance, goodwill $ 22,018