GOODWILL (NARRATIVE) (DETAILS) $ in Thousands	3 Months Ended	9 Months Ended
Sep. 30, 2016 USD ($)	Sep. 30, 2016 USD ($)
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems
Impairment losses	$ 5,602	$ 5,602
Customer Strategy Services \| Held-for-sale
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems
Growth rate	3.00%
Estimated royalty rate	3.75
Impairment losses	$ 3,300
Impairment of Intangible Assets, Finite-lived	$ 2,000
Customer Strategy Services \| Trade Names [Member] \| Held-for-sale
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems
Discount rate	19.20%
Customer Technology Services \| Other Intangible Assets
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems
Growth rate	3.00%
Estimated royalty rate	0.5
Impairment losses	$ 700
Impairment of Intangible Assets, Finite-lived	$ 400
Customer Technology Services \| Trade Names [Member]
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems
Discount rate	19.00%
CSS - rogenSi
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems
Growth rate	3.00%
Estimated royalty rate	2.0
Impairment losses	$ 1,200
Impairment of Intangible Assets, Finite-lived	$ 3,100
CSS - rogenSi \| Trade Names [Member]
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems
Discount rate	18.20%

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- Definition

Amount of write-down of assets recognized in the income statement. Includes, but is not limited to, losses from tangible assets, intangible assets and goodwill.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 360
-SubTopic 10
-Section 45
-Paragraph 4
-URI http://asc.fasb.org/extlink&oid=68055307&loc=d3e2420-110228

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 230
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-Section 45
-Paragraph 28
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Interest rate used to find the present value of an amount to be paid or received in the future as an input to measure fair value. For example, but not limited to, weighted average cost of capital (WACC), cost of capital, cost of equity and cost of debt.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 820
-SubTopic 10
-Section 50
-Paragraph 2
-Subparagraph (bbb)
-URI http://asc.fasb.org/extlink&oid=66048111&loc=d3e19207-110258

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Percentage of assumed long-term growth in revenues, used as an input to measure fair value.

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- Definition

The amount of impairment loss recognized in the period resulting from the write-down of the carrying amount of a finite-lived intangible asset to fair value.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 30
-Section 50
-Paragraph 3
-Subparagraph (b)
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Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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No definition available.

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