SEGMENT INFORMATION (TABLES)

3 Months Ended

Mar. 31, 2017

The following tables present certain financial data by segment (in thousands):

Three Months Ended March 31, 2017


							Depreciation		Income
	Gross		Intersegment		Net		&		(Loss) from
	Revenue		Sales		Revenue		Amortization		Operations
Customer Management Services	$	252,098	$	(19)	$	252,079	$	11,242	$	20,596
Customer Growth Services		33,658		—		33,658		778		2,410
Customer Technology Services		35,850		(157)		35,693		1,812		3,057
Customer Strategy Services		16,847		—		16,847		668		427
Total	$	338,453	$	(176)	$	338,277	$	14,500	$	26,490

Three Months Ended March 31, 2016


							Depreciation		Income
	Gross		Intersegment		Net		&		(Loss) from
	Revenue		Sales		Revenue		Amortization		Operations
Customer Management Services	$	228,019		(98)	$	227,921	$	12,254	$	15,595
Customer Growth Services		33,519		—		33,519		1,743		495
Customer Technology Services		35,370		(102)		35,268		2,875		2,780
Customer Strategy Services		15,702		—		15,702		857		(1,117)
Total	$	312,610	$	(200)	$	312,410	$	17,729	$	17,753


	Three Months Ended
	March 31,
	2017		2016
Capital Expenditures
Customer Management Services	$	8,579	$	11,978
Customer Growth Services		120		1,187
Customer Technology Services		3,200		1,733
Customer Strategy Services		136		51
Total	$	12,035	$	14,949


	March 31, 2017		December 31, 2016
Total Assets
Customer Management Services	$	572,787	$	585,679
Customer Growth Services		69,422		71,540
Customer Technology Services		125,581		115,537
Customer Strategy Services		72,361		73,548
Total	$	840,151	$	846,304

	March 31, 2017		December 31, 2016
Goodwill
Customer Management Services	$	42,395	$	42,589
Customer Growth Services		24,439		24,439
Customer Technology Services		41,500		41,500
Customer Strategy Services		21,431		21,120
Total	$	129,765	$	129,648

The following table presents revenue based upon the geographic location where the services are provided (in thousands):