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SEGMENT INFORMATION (REVENUE GEOGRAPHY) (DETAILS) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2016
Sep. 30, 2016
Jun. 30, 2016
Mar. 31, 2016
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2014
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales Revenue Services Net $ 344,947 $ 312,796 $ 305,105 $ 312,410 $ 341,816 $ 309,195 $ 310,223 $ 325,521 $ 1,275,258 $ 1,286,755 $ 1,241,781
Property, plant and equipment, gross 677,318       660,081       677,318 660,081 628,351
Other long-term assets 47,520       42,486       47,520 42,486 36,658
United States                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales Revenue Services Net                 693,023 679,959 603,297
Property, plant and equipment, gross 441,222       415,918       441,222 415,918 382,508
Other long-term assets 36,442       34,007       36,442 34,007 27,728
Philippines [Member]                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales Revenue Services Net                 351,853 343,013 348,339
Property, plant and equipment, gross 133,214       140,712       133,214 140,712 119,482
Other long-term assets 8,194       5,220       8,194 5,220 5,202
Latin America                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales Revenue Services Net                 122,347 147,267 172,270
Property, plant and equipment, gross 50,605       49,464       50,605 49,464 67,193
Other long-term assets 1,161       1,161       1,161 1,161 1,456
Europe Middle East Africa [Member]                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales Revenue Services Net                 65,866 78,182 83,944
Property, plant and equipment, gross 8,805       14,567       8,805 14,567 13,367
Other long-term assets 1,099       811       1,099 811 692
Asia Pacific[ Member]                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales Revenue Services Net                 28,219 32,554 28,294
Property, plant and equipment, gross 23,484       23,181       23,484 23,181 26,502
Other long-term assets 110       165       110 165 1,309
Canada                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales Revenue Services Net                 13,950 5,780 5,637
Property, plant and equipment, gross 19,988       16,239       19,988 16,239 19,299
Other long-term assets $ 514       $ 1,122       $ 514 $ 1,122 $ 271