DERIVATIVES (TABLES)

12 Months Ended

Dec. 31, 2016

DERIVATIVES [ABSTRACT]

Schedule of Cash Flow Hedges OCI Rollforward

	Year Ended December 31,
	2016		2015		2014
Aggregate unrealized net gain/(loss) at beginning of period	$	(26,885)	$	(18,345)	$	(8,352)
Add: Net gain/(loss) from change in fair value of cash flow hedges		11,242		(16,349)		(12,121)
Less: Net (gain)/loss reclassified to earnings from effective hedges		(16,750)		7,809		2,128
Aggregate unrealized net gain/(loss) at end of period	$	(32,393)	$	(26,885)	$	(18,345)

Schedule of Notional Amounts of Outstanding Cash Flow Hedges

	Local
	Currency	U.S. Dollar			% Maturing		Contracts
	Notional	Notional			in the next		Maturing
As of December 31, 2016	Amount	Amount			12 months		Through
Philippine Peso	14,315,000		301,134	(1)	42.3	%	August 2021
Mexican Peso	2,089,000		129,375		23.7	%	May 2021
		$	430,509

	Local
	Currency	U.S. Dollar
	Notional	Notional
As of December 31, 2015	Amount	Amount
Philippine Peso	16,362,000		361,571	(1)
Mexican Peso	2,637,000		173,124
		$	534,695

(1) Includes contracts to purchase Philippine pesos in exchange for New Zealand dollars and Australian dollars, which are translated into equivalent U.S. dollars on December 31, 2016 and December 31, 2015.

Schedule of Interest Rate Swaps

						Contract	Contract
	Notional		Variable Rate	Fixed Rate		Commencement	Maturity
As of December 31, 2016:	Amount		Received	Paid		Date	Date
Swap 2	$	15 million	1 - month LIBOR	3.14	%	May 2012	May 2017
	$	15 million
As of December 31, 2015:
Swap 1	$	25 million	1 - month LIBOR	2.55	%	April 2012	April 2016
Swap 2		15 million	1 - month LIBOR	3.14	%	May 2012	May 2017
	$	40 million

Schedule of Derivatives Instruments on Balance Sheet

	December 31, 2016
	Designated				Not Designated
	as Hedging				as Hedging
Designation:	Instruments				Instruments
	Foreign		Interest		Foreign
Derivative contract type:	Exchange		Rate		Exchange
Derivative classification:	Cash Flow		Cash Flow		Fair Value
Fair value and location of derivative in the Consolidated Balance Sheet:
Prepaids and other current assets	$	1,178	$	—	$	1,606
Other long-term assets		—		—		—
Other current liabilities		(23,503)		(147)		(866)
Other long-term liabilities		(31,714)		—		—
Total fair value of derivatives, net	$	(54,039)	$	(147)	$	740

	December 31, 2015
	Designated				Not Designated
	as Hedging				as Hedging
Designation:	Instruments				Instruments
	Foreign		Interest		Foreign
Derivative contract type:	Exchange		Rate		Exchange
Derivative classification:	Cash Flow		Cash Flow		Fair Value
Fair value and location of derivative in the Consolidated Balance Sheet:
Prepaids and other current assets	$	39	$	—	$	2,489
Other long-term assets		66		—		—
Other current liabilities		(20,088)		(549)		(116)
Other long-term liabilities		(25,739)		(102)		—
Total fair value of derivatives, net	$	(45,722)	$	(651)	$	2,373

Schedule of Derivative Impact on Statement of Comprehensive Income

	Year Ended December 31,
	2016				2015
	Designated as Hedging				Designated as Hedging
Designation:	Instruments				Instruments
	Foreign		Interest		Foreign		Interest
Derivative contract type:	Exchange		Rate		Exchange		Rate
Derivative classification:	Cash Flow		Cash Flow		Cash Flow		Cash Flow
Amount of gain or (loss) recognized in Other comprehensive income (loss) - effective portion, net of tax	$	(16,438)	$	(312)	$	(7,198)	$	(611)
Amount and location of net gain or (loss) reclassified from Accumulated OCI to income - effective portion:
Revenue	$	(28,025)	$	—	$	(12,410)	$	—
Interest expense		—		(534)		—		(1,053)

	Year Ended December 31,
	2016				2015
Designation:	Not Designated as Hedging Instruments				Not Designated as Hedging Instruments
Derivative contract type:	Foreign Exchange				Foreign Exchange
	Forward				Forward
Derivative classification:	Contracts		Fair Value		Contracts		Fair Value
Amount and location of net gain or (loss) recognized in the Consolidated Statement of Comprehensive Income (Loss):
Cost of services	$	—	$	—	$	—	$	—
Other income (expense), net		—		(5,826)		—		(6,127)