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EMPLOYEE COMPENSATION PLANS (NARRATIVE) (DETAILS) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 12 Months Ended 36 Months Ended
Sep. 30, 2015
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2011
Dec. 31, 2016
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]            
Company Match on US Defined Contribution Plans   $ 5,100 $ 4,600 $ 4,800    
Shares Authorized under Current Equity Compensation Plan   4,000,000       4,000,000
Shares Available for Issuance under Current Equity Compensation Plan   1,200,000       1,200,000
Exercise of stock options, share   (29,031)        
Equity-based compensation expense   $ 9,773 11,304 11,307    
Total Tax Benefit Recognized for Equity-Based Compensation Expense   $ 5,000 6,700 6,300    
Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Grants In Period Weighted Average Grant Date Fair Value   $ 26.60        
Intrinsic Value of Non-Vested RSUs   $ 35,600       $ 35,600
Intrinsic Value of Options Exercised   400        
Fair Value of Shares Vested           0
Proceeds from exercise of stock options   371 825 443    
Recognized Tax Benefit from Exercise of Stock Options   200 1,000 300    
Chief Financial Officer [Member]            
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]            
Options Granted to Key Employees         150,000  
Stock Options [Member]            
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]            
Unrecognized Compensation Expense   $ 100       100
Requisite Service Period   1 year 4 months 24 days        
Intrinsic Value of Options Exercised   $ 400,000 $ 13,900 $ 800    
Stock Options [Member] | Key Employee1 [Member]            
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]            
Options Granted to Key Employees         150,000  
Stock Options [Member] | Chief Executive Officer [Member]            
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]            
Exercise of stock options, share 800,000          
Option Indexed to Issuer's Equity, Strike Price $ 11.35          
Share-based Compensation Arrangement by Share-based Payment Award, Description To effectuate a "cashless exercise" of the option, on August 24, 2015, Mr. Tuchman entered into a Stock Purchase Agreement with the Company, under the terms of which he exercised the option at the end of business on August 31, 2015 and, upon issuance of the option shares, sold to TeleTech, in a simultaneous transaction, a number of shares necessary to pay the option exercise price plus any tax withholding obligations. The option shares were valued at the market price of the close of business on that date. Mr. Tuchman's option, granted under TeleTech's 1999 Stock Option and Incentive Plan, was fully vested and set to expire in November, 2015, The Stock Purchase Agreement was approved by the independent members of TeleTech's Board of Directors who deemed it to be in the best interest of the Company and all its shareholders.          
Restricted Stock Units (RSUs) [Member]            
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]            
Unrecognized Compensation Expense   $ 20,000       $ 20,000
Requisite Service Period   1 year 6 months        
Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Grants In Period Weighted Average Grant Date Fair Value   $ 26.60 $ 26.52 $ 26.92    
Intrinsic Value of RSUs Vested   $ 10,800 $ 13,000 $ 12,400    
Restricted Stock Units (RSUs) [Member] | Chief Financial Officer [Member]            
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]            
Options Granted to Key Employees         100,000  
Restricted Stock Units (RSUs) [Member] | Executive Officer [Member]            
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]            
Options Granted to Key Employees     8,394      
Restricted Stock Units (RSUs) [Member] | Executive Vice President [Member]            
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]            
Equity-based compensation expense   400 $ 100      
Cost of Services            
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]            
Equity-based compensation expense   3,100 2,900 2,300    
Selling General And Administrative Expenses [Member]            
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]            
Equity-based compensation expense   $ 6,700 $ 8,400 $ 9,000