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Consolidated Statements of Comprehensive Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended
Mar. 31, 2016
Mar. 31, 2015
Consolidated Statements of Comprehensive Income    
Revenue $ 312,410 $ 325,521
Operating expenses    
Cost of services (exclusive of depreciation and amortization presented separately below) 231,340 232,984
Selling, general and administrative 45,500 50,237
Depreciation and amortization 17,729 15,363
Restructuring charges, net 88 809
Total operating expenses 294,657 299,393
Income from operations 17,753 26,128
Other income (expense)    
Interest income 166 317
Interest expense (1,964) (1,698)
Other income (expense), net 478 (307)
Total other income (expense) (1,320) (1,688)
Income before income taxes 16,433 24,440
Benefit from (provision for) income taxes (4,528) (4,405)
Net income 11,905 20,035
Net income attributable to noncontrolling interest (680) (1,263)
Net income attributable to TeleTech stockholders 11,225 18,772
Other comprehensive income (loss)    
Foreign currency translation adjustments 9,956 (11,283)
Derivative valuation, gross 9,579 (1,645)
Derivative valuation, tax effect (4,100) 1,493
Other, net of tax 175 (2,595)
Total other comprehensive income (loss) 15,610 (14,030)
Total comprehensive income (loss) 27,515 6,005
Less: Comprehensive income attributable to noncontrolling interest (740) (806)
Comprehensive income attributable to TeleTech stockholders $ 26,775 $ 5,199
Weighted average shares outstanding    
Basic 48,368 48,370
Diluted 48,746 49,158
Net income per share attributable to TeleTech stockholders    
Basic $ 0.23 $ 0.39
Diluted $ 0.23 $ 0.38