RESTRUCTURING CHARGES AND IMPAIRMENT (TABLES)

9 Months Ended

Sep. 30, 2014

RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES [Abstract]

Schedule of Restructuring Liabilities

			Three Months Ended September 30,				Nine Months Ended September 30,
			2014		2013		2014		2013
Reduction in force
	Customer Management Services		$	358	$	628	$	1,404	$	3,614
	Customer Growth Services			-		7		37		7
	Customer Technology Services			235		73		309		73
	Customer Strategy Services			-		-		-		189
		Total	$	593	$	708	$	1,750	$	3,883
			Three Months Ended September 30,				Nine Months Ended September 30,
			2014		2013		2014		2013
Facility exit charges
	Customer Management Services		$	-	$	50	$	-	$	298
	Customer Growth Services			-		-		-		-
	Customer Technology Services			-		-		-		-
	Customer Strategy Services			-		-		-		-
		Total	$	-	$	50	$	-	$	298

Schedule of Restructuring Liability Rollforward

		Closure of Delivery Centers		Reduction in Force		Total
Balance as of December 31, 2013		$	-	$	1,353	$	1,353
	Expense		-		1,790		1,790
	Payments		-		(1,935)		(1,935)
	Change in estimates		-		(40)		(40)
Balance as of September 30, 2014		$	-	$	1,168	$	1,168