DERIVATIVES (TABLES)

9 Months Ended

Sep. 30, 2014

Schedule of Cash Flow Hedges OCI Rollforward

	Three Months Ended September 30,				Nine Months Ended September 30,
	2014		2013		2014		2013

Aggregate unrealized net gain/(loss) at beginning of period	$	119	$	(2,644)	$	(8,352)	$	9,559
Add: Net gain/(loss) from change in fair value of cash flow hedges		(11,245)		(630)		(4,948)		(9,332)
Less: Net (gain)/loss reclassified to earnings from effective hedges		12		(398)		2,186		(3,899)
Aggregate unrealized net gain/(loss) at end of period	$	(11,114)	$	(3,672)	$	(11,114)	$	(3,672)

Schedule of Notional Amounts of Outstanding Cash Flow Hedges

As of September 30, 2014	Local Currency Notional Amount	U.S. Dollar Notional Amount			% Maturing in the Next 12 Months			Contracts Maturing Through
Canadian Dollar	3,000	$	2,909			100.0	%	June 2015
Philippine Peso	17,753,000		405,369	⁽¹⁾		34.7	%	August 2019
Mexican Peso	2,411,000		171,234			28.9	%	July 2019
Total		$	579,512

As of December 31, 2013	Local Currency Notional Amount	U.S. Dollar Notional Amount
Canadian Dollar	7,500	$	7,336
Philippine Peso	17,355,000		404,638	⁽¹⁾
Mexican Peso	2,305,500		166,132
British Pound Sterling	1,200		1,853
New Zealand Dollar	150		117
Total		$	580,076

(1) Includes contracts to purchase Philippine pesos in exchange for New Zealand dollars and Australian dollars, which are translated into equivalent U.S. dollars on September 30, 2014 and December 31, 2013.

Schedule of Interest Rate Swaps

Notional Amount

Variable Rate Received

Fixed Rate Paid

Contract Commencement Date

Contract Maturity Date

As of September 30, 2014

25 million

1 - month LIBOR

2.55

April 2012

April 2016

and December 31, 2013

15 million

1 - month LIBOR

3.14

May 2012

May 2017

40 million

Schedule of Derivatives Instruments on Balance Sheet

		September 30, 2014
Designation:		Designated as Hedging Instruments				Not Designated as Hedging Instruments
Derivative contract type:		Foreign Exchange		Interest Rate		Foreign Exchange		Leases
Derivative classification:		Cash Flow		Cash Flow		Fair Value		Embedded Derivative

Fair value and location of derivative in the
	Consolidated Balance Sheet:
Prepaids and other current assets		$	1,998	$	-	$	77	$	-
Other long-term assets			1,184		-		-		-
Other current liabilities			(8,671)		(1,019)		(2,585)		-
Other long-term liabilities			(11,609)		(562)		-		-
	Total fair value of derivatives, net	$	(17,098)	$	(1,581)	$	(2,508)	$	-

		December 31, 2013
Designation:		Designated as Hedging Instruments				Not Designated as Hedging Instruments
Derivative contract type:		Foreign Exchange		Interest Rate		Foreign Exchange		Leases
Derivative classification:		Cash Flow		Cash Flow		Fair Value		Embedded Derivative

Fair value and location of derivative in
	the Consolidated Balance Sheet:
Prepaids and other current assets		$	3,379	$	-	$	97	$	-
Other long-term assets			1,439		-		-		-
Other current liabilities			(4,595)		(1,028)		(815)		(116)
Other long-term liabilities			(11,708)		(1,124)		-		-
	Total fair value of derivatives, net	$	(11,485)	$	(2,152)	$	(718)	$	(116)

Schedule of Derivative Impact on Statement of Comprehensive Income

		Three Months Ended September 30,
		2014				2013
Designation :		Designated as Hedging Instruments				Designated as Hedging Instruments
Derivative contract type:		Foreign Exchange		Interest Rate		Foreign Exchange		Interest Rate
Derivative classification:		Cash Flow		Cash Flow		Cash Flow		Cash Flow

Amount of gain or (loss) recognized in other comprehensive
	income (loss) - effective portion, net of tax	$	(11,271)	$	26	$	(476)	$	(154)

Amount and location of net gain or (loss) reclassified
	from accumulated OCI to income - effective portion:
Revenue		$	248	$	-	$	917	$	-
Interest Expense			-		(267)		-		(264)

		Three Months Ended September 30,
		2014						2013
Designation :		Not Designated as Hedging Instruments						Not Designated as Hedging Instruments
Derivative contract type:		Foreign Exchange				Leases		Foreign Exchange				Leases
Derivative classification:		Option and Forward Contracts		Fair Value		Embedded Derivative		Option and Forward Contracts		Fair Value		Embedded Derivative

Amount and location of net gain or (loss)
	recognized in the Consolidated Statement
	of Comprehensive Income:
Costs of services		$	-	$	-	$	-	$	-	$	-	$	18
Other income (expense), net		$	-	$	3,708	$	-	$	-	$	(2,373)	$	-

		Nine Months Ended September 30,
		2014				2013
Designation :		Designated as Hedging Instruments				Designated as Hedging Instruments
Derivative contracts:		Foreign Exchange		Interest Rate		Foreign Exchange		Interest Rate
Derivative classification:		Cash Flow		Cash Flow		Cash Flow		Cash Flow

Amount of gain or (loss) recognized in other comprehensive
	income (loss) - effective portion, net of tax	$	(4,814)	$	(134)	$	(9,254)	$	(78)

Amount and location of net gain or (loss) reclassified
	from accumulated OCI to income - effective portion:
Revenue		$	(2,795)	$	-	$	7,227	$	-
Interest Expense			-		(790)		-		(778)

		Nine Months Ended September 30,
		2014						2013
Designation :		Not Designated as Hedging Instruments						Not Designated as Hedging Instruments
Derivative contract type:		Foreign Exchange				Leases		Foreign Exchange				Leases
Derivative classification:		Option and Forward Contracts		Fair Value		Embedded Derivative		Option and Forward Contracts		Fair Value		Embedded Derivative

Amount and location of net gain or (loss)
	recognized in the Consolidated Statement
	of Comprehensive Income:
Costs of services		$	-	$	-	$	116	$	-	$	-	$	131
Other income (expense), net		$	-	$	1,502	$	-	$	-	$	(3,620)	$	-