2.2.0.25falsefalse0208 - Disclosure - CONTRACT ACQUISITION COSTStruefalsefalse1falsefalseUSDfalsefalse1/1/2010 - 12/31/2010
USD ($)
USD ($) / shares
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3false0ttec_ContractAcquisitionCostsTextBlockttecfalsenadurationNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalsefalseverboselabel| 1falsefalsefalse00<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">8</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">        </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">CONTRACT ACQUISITION COSTS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Contract acquisition costs, net consisted of the following (amounts in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="5" style="width: 191px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:191px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">December 31,</font></td></tr><tr style="height: 17px"><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td colspan="2" style="width: 76px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2010</font></td><td style="width: 27px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:27px;"> </td><td colspan="2" style="width: 88px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:88px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2009</font></td></tr><tr style="height: 17px"><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"> </td><td style="width: 27px; text-align:left;border-color:#000000;min-width:27px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"> </td><td style="width: 76px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:76px;"> </td></tr><tr style="height: 17px"><td colspan="5" style="width: 388px; text-align:left;border-color:#000000;min-width:388px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Contract acquisition costs, gross</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 30,710</font></td><td style="width: 27px; text-align:left;border-color:#000000;min-width:27px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 76px; text-align:right;border-color:#000000;min-width:76px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 30,710</font></td></tr><tr style="height: 17px"><td colspan="5" style="width: 388px; text-align:left;border-color:#000000;min-width:388px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Less: Accumulated amortization</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (27,928)</font></td><td style="width: 27px; text-align:left;border-color:#000000;min-width:27px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:76px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (22,661)</font></td></tr><tr style="height: 18px"><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td colspan="4" style="width: 372px; text-align:left;border-color:#000000;min-width:372px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Contract acquisition costs, net</font></td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,782</font></td><td style="width: 27px; text-align:left;border-color:#000000;min-width:27px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 76px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:76px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 8,049</font></td></tr><tr style="height: 18px"><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 27px; text-align:left;border-color:#000000;min-width:27px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 76px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:76px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Amortization of contract acquisition costs recorded as a reduction to Revenue was </font><font style="font-family:Arial;font-size:10pt;">$</font><font style="font-family:Arial;font-size:10pt;">5.3</font><font style="font-family:Arial;font-size:10pt;"> million, $</font><font style="font-family:Arial;font-size:10pt;">3.4</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">2.</font><font style="font-family:Arial;font-size:10pt;">4</font><font style="font-family:Arial;font-size:10pt;"> million for the years ended December 31, </font><font style="font-family:Arial;font-size:10pt;">2010</font><font style="font-family:Arial;font-size:10pt;">, </font><font style="font-family:Arial;font-size:10pt;">2009</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">2008</font><font style="font-family:Arial;font-size:10pt;">, respectively.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Expected future amortization of contract acquisition costs</font><font style="font-family:Arial;font-size:10pt;"> as of December 31, 2010</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">is</font><font style="font-family:Arial;font-size:10pt;"> as follows (amounts in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td colspan="2" style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">2011</font></td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,511</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">2012</font></td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 509</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">2013</font></td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 509</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">2014</font></td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 65px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:65px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 253</font></td></tr><tr style="height: 18px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Total</font></td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td style="width: 65px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:65px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,782</font></td></tr><tr style="height: 18px"><td style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"> </td><td style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"> </td><td style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"> </td><td style="width: 65px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:65px;"> </td></tr></table></div>(8)        CONTRACT ACQUISITION COSTSContract acquisition costs, net consisted of the following (amounts infalsefalsefalsefalsefalse | Otherus-types:textBlockItemTypestringNo definition available.No authoritative reference available.falsefalse
12CONTRACT ACQUISITION COSTSUnKnownUnKnownUnKnownUnKnownfalsetrue