2.2.0.25falsefalse0204 - Disclosure - SEGMENT INFORMATIONtruefalsefalse1falsefalseUSDfalsefalse1/1/2010 - 12/31/2010
USD ($)
USD ($) / shares
$FROM_Jan01_2010_TO_Dec31_2010http://www.sec.gov/CIK0001013880duration2010-01-01T00:00:002010-12-31T00:00:00USDStandardhttp://www.xbrl.org/2003/iso4217USDiso42170SharesStandardhttp://www.xbrl.org/2003/instancesharesxbrli0EPSDividehttp://www.xbrl.org/2003/iso4217USDiso4217http://www.xbrl.org/2003/instancesharesxbrli0USDUSD$2true0ttec_SegmentInformationAbstractttecfalsenadurationNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalsefalse| 1falsefalsefalse00falsefalsefalsefalsefalse | Otherxbrli:stringItemTypestringNo definition available.falsefalse
3false0us-gaap_SegmentReportingDisclosureTextBlockus-gaaptruenadurationNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalsefalseverboselabel| 1falsefalsefalse00<p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">4</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">       </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">SEGMENT INFORMATION</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company serves its clients through the primary business of BPO services.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company's BPO business provides outsourced business process</font><font style="font-family:Arial;font-size:10pt;">, consulting, technology services</font><font style="font-family:Arial;font-size:10pt;"> and customer management services for a variety of industries through global delivery centers and represents 100% of total annual revenue. </font><font style="font-family:Arial;font-size:10pt;">T</font><font style="font-family:Arial;font-size:10pt;">he Company's North American BPO segment is comprised of sales to all clients based in North America (encompassing the U.S. and Canada), while the Company's International BPO segment is comprised of sales to all clients based in coun</font><font style="font-family:Arial;font-size:10pt;">tries outside of North America.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Database Marketing and Consulting segment, of which the Company sold substantially all the assets and liabilities in September 2007, provided outsourced database management, direct marketing and related customer acquisitions and retention services for automobile dealerships and manufacturers in North America</font><font style="font-family:Arial;font-size:10pt;"> and operated under the name Newgen Results Corporation</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company allocates to each se</font><font style="font-family:Arial;font-size:10pt;">gment its portion of corporate </font><font style="font-family:Arial;font-size:10pt;">operating expenses. All inter– company transactions between the reported segments for the periods presented have been eliminated.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following tables present certain financial data by segment (amounts in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 18px"><td style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"> </td><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td colspan="7" style="width: 304px; text-align:center;border-color:#000000;min-width:304px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">As of and for the </font></td></tr><tr style="height: 18px"><td style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"> </td><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td colspan="7" style="width: 304px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:304px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 18px"><td style="width: 21px; text-align:center;border-color:#000000;min-width:21px;"> </td><td style="width: 299px; text-align:center;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2010</font></td><td style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2009</font></td><td style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2008</font></td></tr><tr style="height: 15px"><td style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"> </td><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Revenue</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">North American BPO</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 824,265</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 886,738</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,020,722</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">International BPO</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 270,641</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 281,177</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 379,425</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Database Marketing and Consulting</font></td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 19px"><td style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"> </td><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1,094,906</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1,167,915</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1,400,147</font></td></tr><tr style="height: 17px"><td style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"> </td><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Depreciation and amortization</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">North American BPO</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 38,652</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 39,603</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 41,385</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">International BPO</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 11,566</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 17,388</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 17,756</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Database Marketing and Consulting</font></td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25</font></td></tr><tr style="height: 19px"><td style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"> </td><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">50,218</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">56,991</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">59,166</font></td></tr><tr style="height: 17px"><td style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"> </td><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Income from operations</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">North American BPO</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 83,762</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 111,497</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 103,084</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">International BPO</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (10,017)</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (10,788)</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 6,351</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Database Marketing and Consulting</font></td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (477)</font></td></tr><tr style="height: 19px"><td style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"> </td><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">73,745</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">100,709</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">108,958</font></td></tr><tr style="height: 17px"><td style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"> </td><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Capital expenditures</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">North American BPO</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 22,838</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 22,892</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 40,216</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">International BPO</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,962</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,081</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,772</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Database Marketing and Consulting</font></td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 19px"><td style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"> </td><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">26,800</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">24,973</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">65,988</font></td></tr><tr style="height: 17px"><td style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"> </td><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Assets</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">North American BPO</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 417,632</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 450,434</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 483,187</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">International BPO</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 242,991</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 189,733</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 185,755</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Database Marketing and Consulting</font></td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 19px"><td style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"> </td><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">660,623</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">640,167</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">668,942</font></td></tr><tr style="height: 17px"><td style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"> </td><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Goodwill</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">North American BPO</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 35,885</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 35,885</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 35,885</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">International BPO</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 16,822</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 9,365</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 8,265</font></td></tr><tr style="height: 17px"><td colspan="2" style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Database Marketing and Consulting</font></td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 19px"><td style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"> </td><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">52,707</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">45,250</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">44,150</font></td></tr><tr style="height: 17px"><td style="width: 21px; text-align:left;border-color:#000000;min-width:21px;"> </td><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following tables present certain financial data based upon the geographic location where the services are provided (amounts in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td colspan="7" style="width: 304px; text-align:center;border-color:#000000;min-width:304px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">As of and for the </font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td colspan="7" style="width: 304px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:304px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:center;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2010</font></td><td style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2009</font></td><td style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2008</font></td></tr><tr style="height: 15px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Revenue</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">United States</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 406,652</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 411,438</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 407,546</font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Philippines</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 292,726</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 309,793</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 289,026</font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Latin America</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 203,420</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 200,486</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 304,093</font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Europe / Middle East / Africa</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 120,643</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 138,290</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 154,146</font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Canada</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 52,396</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 82,500</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 154,190</font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Asia Pacific</font></td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 19,069</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,408</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 91,146</font></td></tr><tr style="height: 19px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1,094,906</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1,167,915</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1,400,147</font></td></tr><tr style="height: 15px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Property, plant and equipment, gross</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">United States</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 274,336</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 260,243</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 261,064</font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Philippines</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 88,513</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 79,898</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 71,974</font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Latin America</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 88,984</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 85,662</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 82,201</font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Europe / Middle East / Africa</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,261</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 24,517</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 21,828</font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Canada</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 29,697</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 43,408</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 49,813</font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Asia Pacific</font></td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 27,100</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 24,610</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 20,018</font></td></tr><tr style="height: 19px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">533,891</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">518,338</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">506,898</font></td></tr><tr style="height: 15px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Other long-term assets</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"> </td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">United States</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 14,417</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 15,127</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 15,836</font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Philippines</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,906</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,042</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,573</font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Latin America</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,143</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,107</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,814</font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Europe / Middle East / Africa</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 17,241</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,384</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,038</font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Canada</font></td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 113</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 164</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 561</font></td></tr><tr style="height: 16px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Asia Pacific</font></td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,626</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,147</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,240</font></td></tr><tr style="height: 19px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">37,446</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">20,971</font></td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">23,062</font></td></tr><tr style="height: 19px"><td style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td><td style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"> </td><td style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"> </td><td style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"> </td></tr></table></div>(4)       SEGMENT INFORMATIONThe Company serves its clients through the primary business of BPO services.The Company's BPOfalsefalsefalsefalsefalse | Otherus-types:textBlockItemTypestringThis element may be used to capture the complete disclosure of reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10% or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Statement of Financial Accounting Standard (FAS)
-Number 131
falsefalse
12SEGMENT INFORMATIONUnKnownUnKnownUnKnownUnKnownfalsetrue