REVENUE (Tables)

9 Months Ended

Sep. 30, 2022

Revenue from Contract with Customer [Abstract]

Schedule of revenue by geographic location

Geographic revenue

	Three Months Ended September 30,								Nine Months Ended September 30,
(Dollars in thousands)	2022				2021				2022				2021
U.S.	$	148,200	55	%	$	132,016	52	%	$	513,197	56	%	$	515,881	58	%
Other Americas	18,546		7	%	17,510		7	%	80,558		9	%	43,469		5	%
United Kingdom (“U.K.”)	24,074		9	%	25,982		10	%	83,837		9	%	86,747		10	%
Europe (excluding U.K.), Middle East, and Africa	46,212		17	%	46,306		18	%	140,586		15	%	143,763		15	%
Asia-Pacific	33,699		12	%	34,454		13	%	103,197		11	%	105,609		12	%
	$	270,731	100	%	$	256,268	100	%	$	921,375	100	%	$	895,469	100	%

Schedule of revenue streams

Revenue streams

	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2022		2021		2022		2021
Perpetual license	$	9,223	$	2,874	$	18,929	$	20,922
Subscription license	31,112		35,421		210,245		251,226
Revenue recognized at a point in time	40,335		38,295		229,174		272,148
Maintenance	77,526		83,188		235,568		237,531
Pega Cloud	97,359		78,369		281,182		219,520
Consulting	55,511		56,416		175,451		166,270
Revenue recognized over time	230,396		217,973		692,201		623,321
Total revenue	$	270,731	$	256,268	$	921,375	$	895,469

	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2022		2021		2022		2021
Pega Cloud	$	97,359	$	78,369	$	281,182	$	219,520
Maintenance	77,526		83,188		235,568		237,531
Subscription services	174,885		161,557		516,750		457,051
Subscription license	31,112		35,421		210,245		251,226
Subscription	205,997		196,978		726,995		708,277
Perpetual license	9,223		2,874		18,929		20,922
Consulting	55,511		56,416		175,451		166,270
	$	270,731	$	256,268	$	921,375	$	895,469

Revenue for remaining performance obligations expected to be recognized

Expected future revenue from existing non-cancellable contracts:

As of September 30, 2022:

(Dollars in thousands)	Subscription services				Subscription license		Perpetual license		Consulting		Total
	Maintenance		Pega Cloud
1 year or less	$	191,045	$	328,111	$	69,753	$	814	$	27,968	$	617,691	53	%
1-2 years	55,141		213,304		4,113		4,505		6,699		283,762		25	%
2-3 years	24,496		115,416		1,420		2,252		1,648		145,232		13	%
Greater than 3 years	16,198		82,807		1,734		—		508		101,247		9	%
	$	286,880	$	739,638	$	77,020	$	7,571	$	36,823	$	1,147,932	100	%

As of September 30, 2021:

(Dollars in thousands)	Subscription services				Subscription license		Perpetual license		Consulting		Total
	Maintenance		Pega Cloud
1 year or less	$	196,667	$	284,359	$	49,265	$	15,686	$	31,673	$	577,650	56	%
1-2 years	59,360		177,214		16,872		1,064		6,561		261,071		25	%
2-3 years	37,734		79,775		420		4,094		5,165		127,188		12	%
Greater than 3 years	33,935		30,113		245		2,127		1,697		68,117		7	%
	$	327,696	$	571,461	$	66,802	$	22,971	$	45,096	$	1,034,026	100	%