REVENUE (Tables)

9 Months Ended

Sep. 30, 2021

Revenue from Contract with Customer [Abstract]

Schedule of revenue by geographic location

Geographic revenue

	Three Months Ended September 30,								Nine Months Ended September 30,
(Dollars in thousands)	2021				2020				2021				2020
U.S.	$	132,016	52	%	$	120,971	53	%	$	515,881	58	%	$	436,199	61	%
Other Americas	17,510		7	%	10,737		5	%	43,469		5	%	35,009		5	%
United Kingdom (“U.K.”)	25,982		10	%	25,150		11	%	86,747		10	%	68,246		9	%
Europe (excluding U.K.), Middle East, and Africa	46,306		18	%	39,656		18	%	143,763		15	%	106,472		15	%
Asia-Pacific	34,454		13	%	29,437		13	%	105,609		12	%	72,991		10	%
	$	256,268	100	%	$	225,951	100	%	$	895,469	100	%	$	718,917	100	%

Schedule of revenue streams

Revenue streams

	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2021		2020		2021		2020
Pega Cloud	$	78,369	$	54,776	$	219,520	$	147,080
Maintenance	83,188		74,670		237,531		220,587
Consulting	56,416		56,721		166,270		164,227
Revenue recognized over time	217,973		186,167		623,321		531,894
Perpetual license	2,874		3,852		20,922		16,568
Term license	35,421		35,932		251,226		170,455
Revenue recognized at a point in time	38,295		39,784		272,148		187,023
	$	256,268	$	225,951	$	895,469	$	718,917

(in thousands)	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Pega Cloud	$	78,369	$	54,776	$	219,520	$	147,080
Client Cloud	118,609		110,602		488,757		391,042
Maintenance	83,188		74,670		237,531		220,587
Term license	35,421		35,932		251,226		170,455
Cloud subscription (1)	196,978		165,378		708,277		538,122
Perpetual license	2,874		3,852		20,922		16,568
Consulting	56,416		56,721		166,270		164,227
	$	256,268	$	225,951	$	895,469	$	718,917

(1) Reflects client arrangements subject to renewal (Pega Cloud, maintenance, and term license).

Revenue for remaining performance obligations expected to be recognized

Expected future revenue from existing non-cancellable contracts:

As of September 30, 2021:

	Pega Cloud		Client Cloud						Consulting		Total
(Dollars in thousands)			Maintenance		Term license		Perpetual license
1 year or less	$	284,359	$	196,667	$	49,265	$	15,686	$	31,673	$	577,650	56	%
1-2 years	177,214		59,360		16,872		1,064		6,561		261,071		25	%
2-3 years	79,775		37,734		420		4,094		5,165		127,188		12	%
Greater than 3 years	30,113		33,935		245		2,127		1,697		68,117		7	%
	$	571,461	$	327,696	$	66,802	$	22,971	$	45,096	$	1,034,026	100	%

As of September 30, 2020:

	Pega Cloud		Client Cloud						Consulting		Total
(Dollars in thousands)			Maintenance		Term license		Perpetual license
1 year or less	$	211,661	$	170,643	$	50,788	$	8,708	$	14,977	$	456,777	54	%
1-2 years	157,500		40,631		5,341		1,700		2,042		207,214		25	%
2-3 years	93,283		18,277		7,052		—		770		119,382		14	%
Greater than 3 years	44,363		9,597		4		—		653		54,617		7	%
	$	506,807	$	239,148	$	63,185	$	10,408	$	18,442	$	837,990	100	%