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SEGMENT INFORMATION
 12 Months Ended
Dec. 31, 2019
Segment Reporting [Abstract]  
SEGMENT INFORMATION
8. SEGMENT INFORMATION
Operating segments are defined as components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision maker (“CODM”) in deciding how to allocate resources and in assessing performance.
The Company derives substantially all of its revenue from the sale and support of one group of similar products and services – software
that provides case management, business process management, and real-time decisioning solutions to improve customer engagement and operational excellence in the enterprise applications market. To assess performance, the Company’s CODM, who is the Chief Executive Officer, reviews financial information on a consolidated basis. Therefore, the Company determined it has one operating segment and one reporting unit.
Long-lived assets related to the Company’s U.S. and international operations were:
(Dollars in thousands)
December 31,
2019
 
2018
U.S.
$
26,644

 
78
%
 
$
26,392

 
72
%
India
2,017

 
6
%
 
3,843

 
10
%
International, other
5,622

 
16
%
 
6,400

 
18
%
 
$
34,283

 
100
%
 
$
36,635

 
100
%