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Loans and Allowance for Loan Losses - Loans in Consumer Portfolio Segment Based On LTV Ratios, Revolving and Nonrevolving (Details) - USD ($)
$ in Millions
Mar. 31, 2020
Dec. 31, 2019
Credit quality of consumer loans    
Financing receivable [1] $ 89,786 $ 88,213
Consumer    
Credit quality of consumer loans    
2020 1,179  
2019 8,474  
2018 5,181  
2017 7,999  
2016 7,055  
Prior 8,949  
Revolving Loans 1,571  
Financing receivable $ 40,408 $ 42,468
2020 Percentage 3.00%  
2019 Percentage 21.00%  
2018 Percentage 13.00%  
2017 Percentage 20.00%  
2016 Percentage 17.00%  
Prior Percentage 22.00%  
Revolving Percentage 4.00%  
Total 100.00%  
Consumer | residential mortgage and home equity [Member]    
Credit quality of consumer loans    
2020 $ 666  
2019 5,907  
2018 4,318  
2017 7,925  
2016 7,043  
Prior 8,904  
Revolving Loans 1,273  
Financing receivable $ 36,036  
2020 Percentage 2.00%  
2019 Percentage 16.00%  
2018 Percentage 12.00%  
2017 Percentage 22.00%  
2016 Percentage 20.00%  
Prior Percentage 25.00%  
Revolving Percentage 3.00%  
Total 100.00%  
Consumer | residential mortgage and home equity [Member] | 80% or below    
Credit quality of consumer loans    
2020 $ 662  
2019 5,093  
2018 3,819  
2017 7,799  
2016 7,030  
Prior 8,809  
Revolving Loans 1,112  
Financing receivable 34,324  
Consumer | residential mortgage and home equity [Member] | 80% to 100%    
Credit quality of consumer loans    
2020 4  
2019 812  
2018 494  
2017 124  
2016 12  
Prior 54  
Revolving Loans 155  
Financing receivable 1,655  
Consumer | residential mortgage and home equity [Member] | 100% or more    
Credit quality of consumer loans    
2020 0  
2019 0  
2018 3  
2017 0  
2016 0  
Prior 9  
Revolving Loans 1  
Financing receivable 13  
Consumer | residential mortgage and home equity [Member] | No LTV Available    
Credit quality of consumer loans    
2020 0  
2019 2  
2018 2  
2017 2  
2016 1  
Prior 32  
Revolving Loans 5  
Financing receivable 44  
Consumer Portfolio Segment Related to LTV Ratios [Member]    
Credit quality of consumer loans    
2020 666  
2019 5,907  
2018 4,318  
2017 7,925  
2016 7,043  
Prior 8,904  
Revolving Loans 1,273  
Financing receivable $ 36,036  
[1] Includes $279 million and $320 million at March 31, 2020 and December 31, 2019, respectively, for net unamortized (discounts) and premiums and deferred (fees) and costs.Accrued interest receivable on loans held for investment and securities totaled $469 million at March 31, 2020 and is included in the other assets on the consolidated balance sheet.